Dynastie — Restaurant in Montreal

I have been going to Dynastie for over 5 years. This is NOT the same dynastie that I remember.

They must've changed ownership since our last visit in December.

the tea was ice cold in a dirty tea pot.

the woman who was serving us was rude and did not seem to know her own menu items when writing down the order.

We never got our appetizer (won ton noodle soup), which is supposed to arrive first.

We ordered spicey pad thai, when it arrived, it was not spicy at all, and the chicken was rubbery.

The fried noodles were cold, and burnt around the edges. The sauce was watery and bland.

The lemon chicken, was completely soggy with oil, and inedible. The lemon chicken sauce was bland and watered down.

In general, all the food portions were half the size that we remember them being.

Immediately when we finished eating, the waitress rushed over to the table with the bill, without really waiting for us to ask for it.

For payment the waitress tried to grab my credit card from my hand to pay and add her own tip without confirming the bill amount!

We gave a 12.5% tip, even though in my opinion she did not deserve any whatsoever.

The waitress started arguing with me that I wasn't giving enough of a tip.Tip is a meritocracy, not a hostage negotiation.

She starts arguing with us demanding more, we said she's lucky that she got any tip at all given bad service and bad food. The waitress dismisses our complaints and begins to patronize us.

We normally tip well and don't have any issues, but when our waiter consistently serves us cold tea, can't take the order down correctly, doesn't check up on us to see if the meal is good, and tries to rush us out to pay, and then patronizes the customer when theyre not happy with the meal/service. Its obvious that they don't merit extra money.

Terrible food, terrible service,...

I rarely leave negative reviews but I have ZERO TOLERANCE with businesses that are DISHONEST and CHEATS its customers. The first sign of something not going right was when the bill was handwritten instead of printed from a computer, which is suspicious for a large size and nice looking restaurant like this. This was when I noticed that the surcharges (i.e. taxes) were not broken down or explained, instead they just wrote it down by hand in one number. That would’ve been fine if it wasn’t for the fact that the surcharges was $12.95 for a subtotal of $50. Total tax rate for Quebec is 9.975%+5% GST, so if you do the math this restaurant is charging a tax rate of over 25%! Do we see a problem here?! I even asked the waitress, a middle age tall and skinny lady, how the charges were calculated, and if they were adding a mandatory service charge/tip on top of the taxes, which is very rare. Her answer was very vague and evasive, which led me to think that it wasn’t a mistake, but intentional. She then left and came back with a new bill. After I paid the bill, she asked for a tip. Although I wasn’t happy with what just happened, I decided to give them a 10% tip anyways. At this point another waiter, a tall skinny man with grey hair probably in his 60’s, begins to complain loudly about how low my tip was. I thought it was outrageous how a staff that tries to cheat its customers still thinks they’re entitled to any tip at all, and thinks they can berate their customers publicly, but at that point I just wanted to leave as soon as possible. I’m leaving this review as a warning to their customers. It’s also unfortunate that their behavior will now reflect badly on other businesses in this area who may not condone...

The worst experience in restaurant services!!!!! Very bad customer service and unfriendly waiters!!!The service is sooooooo bad and disappointing! They didn’t welcome us at first and takes a lot to some one come and show us the table, then it takes 20 minutes to take the order, several time we ask but they didn’t come and then we have to go and find someone to take the order, and I have to mention the restaurant wasn’t so busy but it seems there aren’t enough staff to serve, even it seems they don’t speak English or French. After ordering food for 3 people, and waiting a lot , finally they brought only one food, put it on the table and didn’t mention the name of food or it’s for whom, then after 10 minutes another food and after 10 minutes they brought my appetizer and my main course together. Almost my friends finished their food, and every time we asked for the food they didn’t talk but with body language they said it’s coming. And after the last food arrived we realized that the name of the last food is not the one I ordered, it’s my friend’s order, but because THEY Didn’t TALK we didn’t know the name of food. Then they didn’t come to charge the glasses of water, an we were so thirsty and after 20 minutes finally they brought some water. Then we asked for the bill, we realized that the amounts on the menu was less, and they charged the bills $2 more on each food, and because of the horrible service we didn’t pay the tip, because they didn’t even provide the minimum service that each restaurant provides, and they finally they start to speak why we don’t pay tip , and we realized that they can speak...