I visited La Cage 4 years ago and absolutely loved the food and atmosphere of the place. At the time it was probably the best sports bar I had ever visited. So much so I longed to return with my family during our 3 week mega holiday this spring. I actually planned a 24 hour layover and hotel nearby in order to visit Montreal and this establishment in particular. When we arrived for what was our final meal of the holiday it seemed to be as I remembered. But when it came to ordering our food. There was limited choice for my vegetarian daughter and I. Nevertheless we asked for a couple of menu options including a garnished baked potato each. We asked for these without the bacon bits. When my wife and son in laws order arrived ours was nowhere to be seen we were told it would follow shortly. After about 10 minutes the waiter admitted there had been a "mistake" with our order (I suspect they had put bacon on) once again we waited. In the meantime my wife and son in law had just about finished their meals as they were forced to start as the meals were going cold. The meal finally arrived with little apology. We then started to cut into them and they were raw and uncooked. I called the waiter and after a while convinced him they were inedible (which he seemed reluctant to accept despite me demonstrating with a fork) He returned the potato's telling us it would take another 5 minutes. 15 minutes later I was about to tell him to forget it and give us our bill when they finally arrived. This time the potatos were acceptable. I was furious at the fact they could not even get such a basic order correct after 2 previous attempts, after all of the efforts we had made to return. Our joint meal was supposed to mean we ate together, in fact we ate completely apart spending 3 times as long of our valuable sightseeing time waiting for incompetent staff to find some urgency. I fully understand the disinterested waiter comments made by other previous reviews. It just seemed very slack and badly run/organised this time. No real apology apart from removing the item from the bill. I guess in order to at least get a tip. Unfortunately due to this experience I will never visit this place again as it totally ruined the last night of a perfect multi centre holiday of a lifetime. La Cage are lucky I gave it 2 stars because of my previous good experience, otherwise it would have been minus 1 if this was...
Read moreI recently visited another branch of La Cage, hoping to give it another chance and experience something different. However, I must say that my overall experience was once again disappointing. The main issue I encountered was with the service provided by the waiter, who seemed distant and uninterested in providing a pleasant dining experience.
The food, particularly the nachos, was far from satisfactory. They were simply not edible, lacking flavor and freshness. It was disheartening to have such a negative culinary experience, especially considering the reputation La Cage holds for its food. On a positive note, the popcorn and the piña colada were delicious, providing a brief moment of enjoyment amidst the disappointment.
La Cage undoubtedly boasts a lovely decoration and ambiance, creating an inviting atmosphere. However, I believe that a warm and welcoming staff, coupled with high-quality food, should be the cornerstone of any dining establishment. Sadly, this was not the case during my visit, and it left me feeling undervalued as a customer.
While La Cage has the potential to be a great dining destination, it falls short in delivering a memorable experience. As a customer, I would prefer to spend my hard-earned money in a place where I feel genuinely welcome and where the quality of the food meets my expectations. It is my hope that the management of La Cage will take this feedback constructively and work towards improving their service and food quality for...
Read moreStopped here for dinner before a concert. The atmosphere was nice, lots of large TVs and friendly staff that give you popcorn when you enter and we’re knowledgeable on their drink menu. My wife and I both happened to order 2 different beers that were no longer available and when the waitress returned she knew exactly what to recommend to us off the top of her head that was similar to what we wanted. We ordered the chips and quac as an app which was very delicious and a decent size and I had the hot honey chicken sandwich and my wife the burger and both were very tasty as well. My wife described it as the flavour of a homemade burger with the quality of a restaurant. The fries were also good, hand cut I believe and I love that they come with both ketchup and mayo. Also I love when the table comes with glasses of water and a bottle because I often need a refill. Was not over-priced compared to the quality of the food. My only noted complaint is that I really prefer a physical menu and not a QR code to scan but I know that’s a repercussion from Covid and safety procedures, but I’d love to return to an optional hard copy. Will be recommending to friends...
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