I have been a frequent visitor of Ye Olde Orchard for their trivia night and just for drinks in general over the four years I have been in Montreal. I have always had the best time, but this past Wednesday was an awful experience and honestly, has deterred me from visiting again in the future. I went with a group of McGill students for trivia night as we regularly do, and I ordered the three piece chicken fingers and the waiter confirmed my order by repeating it back to me. When the food arrived my portion was bigger than expected but I just assumed maybe they threw some extras on since its a very friendly place and I would expect something like that from them. I didn't think much of it. When the bill arrived, I was frustrated to see that I was charged for the larger size of chicken fingers despite ordering the small size and having my order repeated back to me for confirmation. But ultimately, I should have brought it up earlier, so I resolved to pay for the larger size without saying anything. However, when I tried to present my McGill discount card before paying, we were told by our waiter that he cannot change the bills once they had been printed so we cannot get the discount we were entitled to. When we expressed that we usually show the discount cards before paying, we were told that there was a change in the system that very day which prevents any changes from being made to a bill after printing. And finally, as I was manually entering a tip amount, my waiter reached over me as I was using the machine to press the back button on the machine telling me that I "actually just need to pick one of the three preset options" which were higher amounts as he had charged me for more expensive food than I had ordered. I found this incredibly rude, and the rest of my group was shocked by the interaction. As I said, I have been coming here for years and never experienced any service like this before, so it was an extremely...
Read moreTonight was my first time but certainly won't be my last. I was a bit pressed for time as I has seen a play at Théâtre d'Aujourd'hui at 4 and had another show at La Chapelle at 7. When I got to Ye Olde Orchard Prince-Arthur, I saw the terrasse was still out and available and it was just nice enough outside to eat there. I went inside to inquire and was greeted by the sweetest bartender (didn't get his name but I feel bad about that) who asked about my QR code and identification and then called me by my first name. Even with his mask, I could feel his warm smile. The waitress was just as sweet and efficent. I ordered my meal and beer and went to sit outside. Before I knew it, I had all my condiments and utensils, a great conversation about theatre with my waitress... and minutes later, my delicious food! I'd been craving fish & chips for months and was NOT disappointed. Everything was delicious and the ambiance was great. People inside were watching women's tennis (US Open). Just a great experience all around. Thanks, guys! I will be back... with a...
Read moreI had mixed feelings about this place at first. It’s true, the food is a tad expensive for the quality and the tables in the back are dim and dismal. However, the cheap beer, good selection and trivia on Wednesdays more than make up for Ye Olde’s flaws. Having been a regular trivia goer for over 4 years now I can confidently say that it is by far the hardest trivia in downtown Montreal. Not only will you curse at Jay, the MC of Ye Olde’s weekly trivia, but you will soon realize that winning is impossible to all those born in the last 40 years. Present isn’t a concept in jay’s questions, aside from sports. However, that doesn’t stop this trivia from absolutely being the best way to spend a Wednesday night. Bring some friends, laugh at your lack of knowledge, and come back next week. A gem of an establishment. A staple of an...
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