Biryaniwalla | Indian Cuisine | Niagara Falls — Restaurant in Niagara Falls

Terrible Experience – Avoid at All Costs

This was by far the worst dining experience I’ve ever had. We were a group of four dining on Christmas night. From the start, it was chaotic. We stood at the entrance for 10 minutes before a staff member finally approached us. She told us to wait outside for 30 minutes because there wasn’t any waiting area available. After the long wait, we were seated, but no one came to take our order for another 10 minutes.

When we flagged down a server, we ordered 2 biryanis, 1 paneer curry, and 1 garlic naan. The service after this was disastrous. First, one biryani was brought out after 20 minutes. Ten minutes later, the paneer curry arrived, followed by the garlic naan another 5 minutes later. Despite repeatedly reminding the staff, the second biryani never came until an hour later.

It seemed the restaurant prioritized their online orders over customers dining in. The servers and even the manager had no clue what was going on. When we brought up our concerns, the manager said she’d check on it in 5 minutes, but she never returned. One staff member even admitted she worked in the kitchen and didn’t know what was happening with our order.

To make matters worse, a table of seven people who came after us finished their meal before we even got all our food. When the last items finally arrived, the curry was cold, and instead of preparing it fresh, they reheated it in the microwave.

The staff lacked basic customer service skills, messed up orders repeatedly, and wasted two hours of our time on what was supposed to be a special night. Their excuse was that they were “busy with a lot of orders,” but prioritizing Uber Eats over dine-in customers is unacceptable.

This restaurant completely ruined our evening. Due to their delays, we arrived in Toronto two hours late. If I could give zero stars, I would. Stay away from...

My friends and I, students living in Sudbury, discovered Biryani Walla during our trip to Niagara Falls, and it was so incredible that we ended up having lunch here for two consecutive days! From the amazing food to the exceptional service, this place is a absolute gem.

The food is 100% halal and the taste is truly authentic and awesome. We ordered the Lemonade Paneer (a unique and delicious starter), the perfectly spiced Biryani, and the fantastically flavorful Green Chilli Chicken. Every dish was cooked to perfection. We paired our meals with refreshing drinks like the Mojito, which were the perfect complement to the rich flavours.

The service was outstanding. The staff was incredibly friendly and attentive. When they found out we were students from India who had travelled from Sudbury, they made us feel especially welcome and even gave us a very generous discount on our second visit, which we truly appreciated.

The environment inside is quiet and comfortable, making it a great place to relax after a day of sightseeing. The best part is the setting—the dining area has a great street view that lets you enjoy the vibrant energy of Niagara Falls while you eat.

This restaurant is a must-visit for anyone craving high-quality, halal Indian cuisine in Niagara. We will definitely be back on our next trip! Thank you, Biryani Walla, for perfect meals and for your best...

Honest review from my side, the owners could get offended or might take it in a positive way, first of all we ate mutton biryani and chicken 65 which was amazing and i would say one of the best biryani in the region or possibly the best in the region, now about the service we went at 8:20 and didn’t get the menu until we got up out seat and asked for it which was 20 mins later then again after 15-20 mins we had to get up to say that we are ready to order so basically it took more than 50-60 mins to get pur food since we entered the restaurant The server was very nice but wasn’t trained at all and after placing the order she had to come back 3-4 times to confirm the order and we had to change our order cuz the biryani we wanted wasn’t available so we chose another biryani and finally we got two biryani first and the third one took like 15mins again and turns out it wasn’t the one that we ordered and she said its special biryani but not the one we ordered? the servers were super nice and i would definitely visit again but the management should take some time to train their servers and explain them about the menu Conclusion: a must visit place for good food but you could get disappointed...