McDonald's — Restaurant in Niagara Falls

McDonald's. The only place where you're penalized for being vegetarian. My family is full of carnivores so we end up at MacDonald's often. Yesterday I just wanted one of their breakfast sandwiches but with no meat or eggs. Just an English muffin with lettuce and tomato... I was charged for a sausage and egg McMuffin (even though I wanted no meat or eggs) THEN charged 45¢ extra for lettuce and 45¢ extra for tomato. So I actually paid almost a $1 MORE than anyone else that was getting meat and eggs!! When I asked the young girl at the drive thru if there was something I was missing (like maybe I just didn't know what to ask for) she just looked at me super awkward and shut the window. This is super disappointing. For starters, if anyone could make a veggie patty delicious, it would be McDonald's but secondarily shouldn't meat for lettuce just be a swap?? I mean, I've been to a grocery store, I know that meat costs more than lettuce!! Come on McDonald's. You can do this!! Make a greasy veggie burger but even if you can't, just let us switch meat for a slice of...

Every table is covered in essentially bacteria growth.

Second time I've ordered from here to be told that they have no chicken cooked and would be full wait time. Asked why this happens so often, was told they don't keep food ready to reduce the waste. Alright that fine. I'm not often in a rush but this is strange for a fast food restaurants. During my 15mins waiting I heard them tell everyone it would be a full cook wait time, so that is very strange that they are cook to order. I thought it was because I ordered chicken but I guess it's everything

The tables are what bother me the most tho. I work in a kitchen and first thing we learn in white surfaces turning yellow means it's not being cleaned correctly. I walked around and nearly every table has different levels of growth on them but everyone is turning yellow from improper cleaning for sure. Staff are friendly and they probably don't staff correctly to clean dinning area based on the size but the manager needs to...

I had a very unpleasant experience at this McDonald’s around 5:38 PM today. There was only one young female employee working at the front, and I had to wait a long time for my order (an ice cream and fries).

When I finally received my food, I politely asked if I could have an extra spoon. However, before I could even finish my sentence, she cut me off and started talking to the Indian customer behind me, completely ignoring me. Her attitude was cold and dismissive, and she made no effort to engage with me at all.

Additionally, I noticed something very unhygienic—right after handling cash from the previous customer, she immediately touched my fries without changing gloves or washing her hands. This is unacceptable and shows a lack of basic hygiene standards.

I also realized that she was hiding her name tag, so I have no idea what her name is.

Overall, the service was extremely rude, and the cleanliness standards were concerning. I hope management...