Gave this location another chance after already giving multiple chances. As much as I want to have something good to say, I don’t. I ordered online and it was supposed to be ready at 3:30pm, but it wasn’t ready until 3:45pm. Normally I would give a little slack, but it was not very busy, and the three girls working were taking their sweet old time. There was no rush in their attitude at all. One of my drinks was ready right away and sat until my other drink was ready, wasn’t very impressed. They started handing out cookies to other people that were waiting a long time, but everyone in there had been waiting a long time and not everyone got one. That was unfair. Then when I got my iced caramel macchiato, there was no caramel on it, and there was whipped cream, but I didn’t order anything close to whip cream. They are so careless at this location. Not cool. Not...
Read moreStraight to the facts. Today I stopped at this location ordering three coffees. It cost me $13.73. The coffee I got for myself was stale, lukewarm and watery. I asked the barista to brew a fresh pot telling her that the liquid she served was unacceptable to be called hot coffee. So I retuned the cup. However she did not brew new coffee, but she just steamed the cream, making the liquid warmer. There you have your customer service and their product at this location. So I placed the cup back on her counter and I left with the other two coffees. When I got to work my colleagues said that the liquid on the cups was nothing resembling quality coffee. Pure appalling experience at $13.73. In the past I had the same experience, but this time I took the time...
Read moreCoffee cups are front of the people who are waiting for their order.. the other day a customer sneezed on coffee cups and I asked associates that please use the cups behind the counter... and he did... please keep cups and other merchandise which people use for eating or drinking as clean as you will use them... beyond the money we pay as you know worldwide covid still exist and we should watch each other's safety... please use a shield on coffee cups... I took picture and I will try to...
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