I recently visited Prova Bar & Kitchen for lunch, and unfortunately, my experience left much to be desired. One major issue was that the bar was locked during lunchtime, which meant I couldn't order any wine. It was quite perplexing to find the bar closed during what should have been a prime time for customers. However, as I was leaving, they managed to locate the bartender and offered me a glass, which was a bit too late.
Moving on to the food, I found it to be just okay. It appeared that many of the ingredients used were processed, which was a disappointment. However, I must admit that the pizzas stood out as the highlight of the meal. They were quite good, although unfortunately, my celiac boss had difficulty being accommodated, which is a significant oversight for a dining establishment.
The service at Prova Bar & Kitchen had its fair share of shortcomings as well. The servers assumed that our entire group would be on one bill, even though it was a work lunch with a large table. This assumption led to some confusion and inconvenience. Moreover, the servers also made mistakes with our orders, resulting in my manager receiving her food a staggering 15 minutes after everyone else had been served. It was an unfortunate display of inefficiency.
While the servers were generally pleasant, one aspect that grated on our group was the server's habit of speaking to us in a baby voice. This manner of speaking came across as patronizing and irritating to some of us. We would have appreciated being addressed in a normal, respectful manner.
Considering the overall experience, I must say that the quality of Prova Bar & Kitchen did not align with its price. If you happen to be staying at the downtown hotel where this establishment is located, I would suggest venturing outside to explore the numerous other delicious dining options Ottawa has to offer. Prova Bar & Kitchen simply does not live up to the culinary standards set by the city. I am awarding it three stars primarily because the staff was friendly, and the experience, while flawed, was not...
Read moreI made a reservation here for an end-of-the-year dinner for me and my school club, and we were absolutely delighted with our experience. From the moment we arrived, we were warmly welcomed by the staff, who made us feel right at home. Despite not meeting Keith, the resturaunt manager, personally, the entire team's dedication to ensuring our satisfaction truly made our visit memorable. Their attention to detail and friendly demeanor enhanced our dining experience and set a positive tone for the evening.
The ambiance of the restaurant was perfect for our occasion, with its cozy yet sophisticated atmosphere providing the ideal backdrop for our celebration. The decor was tastefully done, creating a welcoming environment that instantly put us at ease.
Keith went above and beyond to accommodate our club's budget by curating a special menu tailored just for us, plus complementary pop drinks. This personalized touch not only showcased his professionalism but also his kindness and willingness to make our dining experience truly special.
As for the food, we were blown away by the culinary creations prepared by the chef. Each dish was a masterpiece, showcasing fresh, high-quality ingredients and expert craftsmanship. From the main course to desserts, every bite was a delight to the senses, leaving us craving for more.
Moreover, the service was impeccable throughout the evening. The staff members were attentive and accommodating, ensuring that our needs were met promptly and courteously. Whether it was refilling our drinks or offering recommendations from the menu, they went above and beyond to make our dining experience truly enjoyable.
Overall, our dinner at this restaurant exceeded our expectations in every way possible. Keith and his team's dedication to providing exceptional service combined with the outstanding food and atmosphere made it an evening to remember. We left with full hearts and satisfied palates, already looking forward to our next visit. Highly recommended for anyone seeking a memorable dining...
Read moreTruthfully, the I’m not sure how the food was because I got so tired of waiting that I left. I stayed two nights at the hotel, planning to eat at prova night 1 and go for drinks night 2.
Night 1 I was seated right away then it took 15 minutes before anyone acknowledged I existed. They had clearly forgotten about me since the server asked if I’d been helped and was surprised when I said no. I ordered a drink and an appetizer but asked them to come back in 5 mins when I’d decided on a main. They came back 30 minutes later with the appetizer. I decided to skip the main, but did ask for a whiskey. I saw my server walk by me 4 times then they disappeared. 15 minutes later I flagged a server down and said cancel the drink and just give me the bill. Nearly an hour for an app and a drink.
Night 2 I thought I’d give it another shot. Waited at the “please be seated” stand for ten minutes, even made eye contact with a server. Never even got seated. Bailed and went to a pub on sparks street.
The weirdest part is that night 1 there were maybe 5 other diners there, night 2 maybe 6 or 7. It was not super busy, there was no excuse to be basically ignored for two nights. If you’re staying at the Delta, don’t bother - walk up to sparks. The walk is shorter than a...
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