Topper's Pizza — Sault Ste. Marie — Restaurant in Sault Ste. Marie

Absolutely horrible experience ever. I placed an online pick up order for 2 large pizzas for my family. I reached there in 20 mins. They asked me to wait for 5 more mins. I waited for another 25 mins. Finally after getting my 2 large pizzas when I got home, I was shocked. Both pizzas got burnt, toppings were sparse, couldn't even chew. Just had one bite and then toss them. When I gave them to my dog (Tommy) he couldn't even eat them. When I called the store regarding to the issue, they said that the manager will follow up. It's been more than a week and no response from them yet. Ended up buying food from somewhere else. Total waste of money and time. Very poor qaulity of food and worst customer service ever.Never ever give your hard earned money for their cheap quality products. This place doesn't even deserve one star and needs to shut down...

While waiting in the parking lot for my haircut appointment with Ezzio's, I saw Toppers and I was like 'oh there's a pizza restaurant here.' I was hungry and it was the closest place I can buy something to eat. I went in and met this longhaired dude named Micheal or Mike, (I don't remember him well). He was super friendly and very helpful. He's ebullient and offered the best costumer service ever. Their pizza was pretty decent but what makes me like this place the most is the way they serve customers. Sometimes it's just about providing the best customer service. Big shout out to Micheal or Mike for the dedication to serving the community.

Keep up the good...

Hot garbage in a box. Hands down the worst experience I ever had ordering food. I called back the driver to give a burnt pizza back to the driver, he gave me a number to call. The woman answering the phone was incredulous and kept saying that the driver shouldn't have given me the real number to the store was extremely rude and hung up on me. I finally called the main number got a frikken call center in a different city who eventually gave me a refund after giving me hell for ten minutes for complaining to the wrong person. Garbage customer service now I'm out on the food I ordered and two tips to the driver. Don't order they hate...