KFC — Restaurant in Toronto

was at the drive though wait and listening to customer in car in front of me for 20 minutes asking the cashier 20 questions about what is this what is in that, holding up the line for 10 minutes only to order a chicken sandwich. I ordered off the menu 20 chicken fingers and they said they could do it. It’s a lot but I wanted it. I drove up took my payment right away. Girl was friendly. Didn’t wait long at all and I assumed they would have to cook extra. Off I go. You think there was these tiny chix fingers ? No let me tell you they were mixed. I was not ripped off and they were hot hot hot. 5 stars Being patient by giving good customer service, answering clients questions about the menu know others will complain that they had to wait and don’t realize your helping others.

for accommodating special requests or at least asking as you don’t have to. But you at least asked Super quick with the payment, and friendly and the wait time considering was short Value for money paid impressive surpassed my expectations Food was hot and...

Bad Attitude of all the employees!!!! I ordered 2 plant based combos and one famous chicken sandwich at the drive thru!! Obv I ordered from drive thru coz I was in a hurry!!!. After paying she told me that please wait at the parking in front of the store for 5 minutes she will bring the food there. I said ok and waited there for 12 minutes and finally went in.. I was charged 27.78$ and The guy inside handed me the beg with 3 burgers and 2 fries and no drinks.. I asked him where are the drinks.. He replied: Did you ordered the drinks.. At the drive thru.. the lady asked me which drink I want and I replied her with pepsi with both combos. And inside the store, The guy told me that its only this in your order. I showed him the amount that is 27.78$ he didn't even checked in the computer just said me that can't do anything. The matter is: Its not just about the drinks, Its all about satisfying the costumer, WTH are the hiring managers doing to hire them. And what is the...

I visited KFC today and I'm sad to say it wasn't the enjoyable experience I've come to expect. I ordered the chicken fry, but it lacked flavor, was disappointingly old, and had an unpleasant burnt odor, resembling petrol. Feeling concerned, I decided to raise the issue with the staff. However, my complaint was met with a surprising lack of care and understanding. The response I received was that the smell was "just like chicken," and any replacement would entail a frustrating 45 minute wait. As a long-time KFC fan, this experience left me quite dissatisfied. I believe in the brand's reputation for quality and service, but today's visit fell short of expectations. I hope this feedback helps KFC to maintain the high standards I know...