Pizza Pizza — Restaurant in Toronto

I was passing through looking to pick up some quick lunch, and found this was my best option as they already had slices to chose from, and there was only one customer ahead of me paying for his order. As I waited to place my order, the employee made direct eye contact with me as he handed some change over to the customer in front of me. What happened next left me flabbergasted and extremely irate!!

Parking - 5: Plenty of parking all around the mall.

Atmosphere - 0: The location is in an extremely outdated mall that looks and feels like from a poor neighborhood you don't want to stick around for too long in fear of getting robbed.

Space - 3: Seating is limited even in a mall depending on what time of day you visit.

Service - 0: Non-existent!!

Food - 0:

When the employee made direct eye contact with me, I was all ready to place my order, but at the last second, he turned his back to me, and started kneading some dough immediately after giving change to the customer that was in front of me!! I can understand businesses can be short staffed and it can be difficult to keep up with orders, but I was the only customer left to place an order! He could have simply taken my order and payment in less than 60 seconds! Instead he decided to completely ignore me altogether and make a pie from scratch! This could also explain why this pizza pizza had no line to begin with during lunch hour while other businesses were trying hard to keep up with their customers. I highly recommend customers DO NOT spend their money at this location, and go elsewhere in...

I don’t even want to rate 1 star for this place because the TWO GIRLS working there are complete nonsense. They are busy talking on phones among themselves that they don’t know what customer is ordering. First of all, no customer greetings at all. I ordered cheese pizza and she didnt even warm it up. She was wearing earphones and full attitude. I asked her for chilli and she said something to phone to the person talking instead of being ATTENTIVE TOWARDS THE CUSTOMER. She brings me OREGANO and I told her I asked for chill. Instead of getting the chilli she confronts me and says you said OREGANO. And on top she’s like you are RUDE for no reason. How come I am rude? First off she has lots of attitude and she’s rude. She’s probably having bad day but leave your problem outside the door when you come to work. Where the professionalism, work manner and ZERO CUSTOMER SERVICE. The manager there is bit more understanding and she knows what she’s there for.

No wonder the store was dead and no customer was ordering because if you look at the previous reviews everyone left the same complaint. Everyone that complaint here mention about this girls work ethics. Look around the food court and learn from other store employee about being store front cashier and having good customer service skills.

The owner can do better in hiring proper people instead of someone who doesn’t appreciate your store and bring your business down. I mean you are there to work and you are on clock....

We usually order from this place, yet this time we ordered Online, they pretended to show up and call once at the lobby, then proceeded to quietly update the order as DELIVERED on the website, when we didnt receive any food. Then we called twice, the Supervisor, Krista, did nothing to help, suggested, even though we have a buzzer code, to head downstairs and intercept the pizza order. When you are entertaining guests at your place on a Friday, and a regular customer, with other Pizza Pizza delivery drivers able to actually call once or twice on the actual buzzer code you give them, you think they'd care a shred to avoid bad reviews and at least provide some sort of future order discount or a free side. Nothing... well reviews exist to provide awareness.

TLDR: many better pizza restaurants on Uber Eats, with two for one deals and real cheese. Please do the research and get real service, with real food! Have a great day everyone. Speak with...