I rated the Thai express in Bayview Village with 1 star, now I have to go back to that review and add 2 more stars, because this one in Mount Sinai has set the bar to a new low. I already assumed this Mount Sinai location wasn’t going to be too good, but boy did they surprise me with one disappointment after another. First, the young man taking my order was actually pretty polite. And then comes the chef, who is in a terrible mood, once he’s done cooking my meal, I asked him for lime wedges (which is available at all Thai Express locations), he very rudely and loudly said no, and then walked away, like I shouldn’t even ask. Now comes the chicken pad sew I ordered. It’s bland, all the noodles are sticking together, the chicken is not fresh, and most of them are burnt to charcoal. And there are little to none vegetables in it. I was in a hurry visiting one of my relatives in the hospital, so I didn’t even bother telling them. MTY food group should terminate their...
Read moreUnfortunately, the worst one that I have been to, EVER!. The food was bland (Beef Pad Thai), it tastes watered down almost, and too sour (and I don't mind sour!). The Lady putting it together for the cook, didn't put all the ingredients listed. And when I told her that she forgot an ingredient, she threw it on top after it was all stir-fried, when I opened the box, it looked like she forgot other ingredients as well. She didn't ask what spice level I wanted. And when I asked for some cilantro, she said "NO" and that was that. And the peanuts she gave me on the side were stale. Poor ingredient quality and not the best service. DEFINITELY WILL NOT GO BACK OR RECOMMEND! ps. I barely write bad reviews, because I understand how it can affect a business, and we're all trying to make it work out here! But if you are selling/making food, please make sure you do some quality control! Especially if a box of noodles...
Read more1 STAR is too much! I was at the hospital and decided to have lunch there. I ordered the noodles stirfry. I ask him to do the lemongrass flavour with little soy, and spicy. it didn't look appetizing but I said it might taste better. I took one forkful and it tasted like a box of salt and no flavour. I took the dish back to him and said there is no lemongrass and it's not spicy and it is full of salt.He replied so what do you want me to do? I said I didn't spend almost $20.he said do you want more sauce ? I said ok lemongrass incase you forgot. HE gave me the dish and instead of lemongrass he added more soy sauce . I gave him the plate and I said I want something else I cannot eat this. He said he can't. I gave him the plate and said you eat it. and I left told him I will let everyone know the service at this location. His name...
Read more