I very rarely write bad reviews - but this was THE worst restaurant experience I've ever had. The only good thing about this restaurant was the location and the fact that they had a patio.
First and foremost, the food and drinks were expensive and yet nothing to brag about. I had a dish which I was believe called the Penne Cleopatra. It was supposed to be a smoked salmon penne. There was a tiny piece of salmon in it, and then I tasted no salmon at all. It was just a very mediocre penne with rose sauce and 4 pieces of spinach (in short, something a student would make on a budget. At this restaurant... this dish was $24). I ordered a red sangria with it - I tasted no alcohol, and all orange juice for $16! It looked like a Bloody Mary and tasted like Tropicana. One of us had such a bad margarita we sent it back.
The service was laughable... No...abysmal. Our server first came around to take our orders after we had waited for a while and neglected to tell us that an ITALIAN restaurant did not have any pizza available in addition to several other menu items. He then refused to start any of our orders (including drinks) before everyone in the group was ready even though some of us were not planning to order pizza and were ready. He then came back half an hour later and blamed us for taking a long time to think of an order (again HE was the one who didn't tell us half the menu was unavailable to begin with). In general service took a very long time (but in fairness they were short staffed so I'm giving them the benefit of the doubt here). But I did notice that several tables left without ordering, or left when things took too long. There were a lot of very unhappy customers who didn't get the right order either.
At the end of this experience, despite every cell in my body knowing that this place did not at all deserve a tip, I still gave a small tip instead of no tip. Before I paid, the server gave a full story about how nothing was his fault - even more than anything I was disappointed at this lack of customer service or just manners. When he saw that I gave a small tip he looked back as he walked away and gave me a sarcastic, "you didn't have to do that".
I do want to say that the host who was escorting people to their tables was trying his absolute best - I didn't get his name, but it was his second day on the job and I had no issues with him (he had a black ponytail and a tattoo in case management sees this).
Needless to say, I won't be coming here again, and I do not...
Read moreI usually don't write reviews but I wouldn't want others to waste their money here. If I could give this place "0" stars I would. The service and food were terrible.
We went there on a Thursday evening around 8pm. The restaurant didn't appear to be busy. 2 couples on the patio, and a group of ?5-6 inside. We sat on the patio, it took about 15 minutes to get the food menu and water then another 30 minutes to get the cocktail menu, so about 45 minutes before we ordered. When we ordered food, I asked the server if I could see the wine menu. He told me no he wasn't getting me one, and the two options were "red" and "white" and he could recite it to me, and that was it. When the food came another 50 minutes after we ordered, we received what I would call the biggest embarrassment to authentic Italian pizza. Caesar salad was like bagged salad from the supermarket definitely not worth $16.The Sicilian & Parma pizzas we ordered were cold, the tomato sauce looked like it had sat out on the crust and wasn't fresh, the crust was hard, yet over done and not edible. The Sicilian pizza had four single slices of onion and not cooked salami. I rather spend $5.00 and grab a slice from a generic pizza place then waste money on garbage. The food was absolutely disgusting. To top it off when we got the bill it was $86.00, the sever said "it's okay if you don't want to tip me"
This was honestly the worst dining experience I've ever had. The service is rude the food is absolute garbage. Don't waste your time and money...
Read moreDisappointed! Had high hopes for this Cute Italian restaurant in the heart of Yorkville .
located at 25 Bel Air. Ambiance and atmosphere was nice, would’ve been a little bit better if we didn’t hear one of the chefs hammering away tenderizing chicken or some type of meat lol. I had a whiskey sour which was delicious. My husband had a red cab, which was also very nice.
Appetizer: I ordered the arugula pear salad, which to my dismay was a little bit bland for what it was, overpowered by parmesan cheese had no taste , also about 3 half thin slices of pear, I’ve had way better and at the price point of the salad, I expected a little bit more. My husband had the bocconcini with tomato, which was also average, didn’t have that punch of flavour you would expect.
Main course: my husband had the summerlicious menu. He ordered the veal in lemon sauce. He said the sauce, overpowered the veal, and it was very average. We had to return it because it came cold. They did reheat it. My dish was not the special, I had the eggplant Parmesan, Eggplant was very soft. Didn’t expect to be about only three slices of egg plant. It was ok in taste , Very small portions if you expect larger portions then do not come to this restaurant.
Desert: we ordered the tiramisu now that was 10/10 exceptional. It was one of the best I ever had very fresh and you could tell it was homemade..
Overall The best part of our meal was...
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