Service: I booked a lunch here for a group of 40 for a team outing. The entire experience was amazing. Mike (the owner) was super accommodating. We took up all the tables inside of the restaurant and it was rather crowded for the staff to move around. Despite this, they ensured that all our starters and mains arrived around the same time for everyone. The kitchen staff did an exceptional job as well, you could tell it was well-organized.
We had sent in our orders ahead of time and requested they call out the names to prevent any mix-ups (Yes, adults can forget what they ordered a week in advance). Servers were so warm and friendly and as attentive as they could be given the circumstances. They even tried to remember names after going through learning 40 names and got pretty good by the time they needed to serve mains.
My friend asked for a box to combine leftovers of my charcuterie board with her pasta. Mike grabbed the plates, separated them into two separate boxes, bagged them and handed it back to her with a smile. When service cares more about how your leftovers are handled than you do, it's seriously next level service.
Food: I had the charcuterie board, caprese salad and got to try a slice of Salsiccia Pizza. All three were good enough to be re-ordered. My friend had the arancini and Bucatini Amatriciana which they thoroughly enjoyed. One person accidentally ordered a gluten-free pizza, when it arrived, it was announced that it was gluten-free to their surprise. They said it was so good that they couldn't even tell it from a regular pizza which speaks miles. The pizzas were drool-worthy as they came out, most people regretted not ordering pizza. Overall, everyone enjoyed their food.
I would certainly head back in a heart-beat the next time I'm...
Read moreAmazing pizza, excellent service, wonderful people, but horrifically expensive wine.
I ordered a Primitivo and was wondering why it tasted bad and thought it was my taste buds.
When I went home and checked onlne, it was at LCBO for $9.45 sold for $47 at the restaurant! LCBO charges 140% above cost, and then the brand has to make money, and come across from Europe. This is literally a $1.50-$2 bottle of wine and tasted like it. But charged like it was an Amarone at retail level.
It should have been $19-$23 with the customary 2-2.5x vs LCBO pricing (restauranteur needs to make their profit too for delivery & service).
Usually restaurants charge 2-2.5x vs. LCBO pricing, but this is 4.97x! Go to The Keg, an excellent Franchisor, and you will see it done right.
Needless to say, I can't/won't order wine here ever again as the WINE value proposition is illogical.
The VIVO Franchisor (not the franchisee/owner) should re-take their pricing/value prop strategy here.
The food on the other hand, is always fresh, on par, and downright tasty.
The Tiramisu is excellent. Coffee is great as well. The value proposition and pricing on food, on the other hand, is excellent and tough to beat.
Been coming to this location for years and the owner and staff are always smiling and happy to provide a great meal.
But if you want wine, just order take-out and then pair it at home with a $47 wine from the LCBO, and you will have a...
Read moreWe were in the mood for some Italian food and boy was this the right place to go!
It's a small restaurant with a lot of flavor. We decided to share a charcuterie board served with cuts of meat, cheese, bread and olives. They also accompany it with a tasty jar of spicy oil ( You can purchase this jar of spicy hot oil for $10 from them in the restaurant ). I ended up trying the gnocchi bolognese and literally felt like I was chewing nearly fresh potatoes. The texture was perfect, the flavor was fantastic and the bolognese was delicious.
The three of us shared a tiramisu which I think could realistically feed 2 to 3 people. It was very soft and the hint of alcohol flavor was perfect. I hope when I go back I will be able to try the Nutella pizza, because it looked really good on the table beside us.
The two women working that night were also wonderful. It was quite busy and the service was always efficient and friendly. It's also fun to watch the chef multitask 6 to 7 dishes at once at the front of the restaurant.
I feel on a weekend you may want to call ahead to check availability. Either way, if you enjoy Italian food, this is a really great place to try.
The coffee served here is also really really good. We noticed a few customers who would only come in for...
Read more