Pho Don — Restaurant in Vancouver

Just go to the corridor to the washroom. You will see where you are RIGHT NOW. I ordered a pho with brisket and tendon, tripe without fatty meat and got one with Steak and brisket :) Okay. I can live with that. The soup was not hot enough and the dish size for large was not big, so it was tricky to cook the raw meats in the broth. The bean sprout was not fresh and most of them have black bottom root side. My friend had a vermicelli bowl with pork and spring roll. It was a standard dish with small amount of meat. The place was spacious and there are free parking in the complex. The parking space per car was small, so you will need to park your cars carefully. The price was $16-17 for a large bowl which was significantly sized down comparing other pho places and $18 for a vermicelli bowl which also got small amount of meat. This place can't compare with VN guy in the Brentwood area or good other ones on Kingsway. It is right across the PNE, and you can expect similar quality foods with similar prices as foods at the Fair. The service is nothing to mention for a pho place. There is nothing but typical pho place service. The reason I can't put more than 1 star(I would put minus 100) was The washroom and the corridor going to the washroom area. The entire area itself was smelled GROSS with garbage, some sorts of food preparations, old environment and less or no ventilation and I couldn't even wash my hands well with breathing. I could see all the dirty things here and there on the way. How can anyone eat after it? I am wondering how those environment could pass the food safety. What a Gross...

After attending the Pentatonix concert, a few friends and I decided have a late night dinner at Pho Don. Everything was good up until a friend's Crisy Duck with Rice was served with a sauce with peanuts, in which he is allergic to (we informed him too). We asked if we can change the sauce but the male waiter straight up said "no, we made it already". At that time, we did not think of asking to pay extra for another sauce, but he could have suggested something. After debating whether to eat the rice with or without the sauce, my friend decided to ask a waitress to change the sauce to go with the rice. She gladly told us what the options were and allowed us to change it to a curry sauce with no extra charge. Afterwards, the male waiter glanced at least 3 times st our table which made me feel offended because it seemed like he was glaring for more than 5 seconds. The food was great, been here several times, always loved their karage and deep-fried banana with ice cream. However this night left me with a poor impression on their customer service. Towards the end, there was confusion with the billing because one friend left first and paid for the wrong order, but what pissed me off was that he (the same guy) had no intension of resolving it quickly. He spoke to us like we're buddy buddy and said to myself and one friend: "you can pay for the rest and he can just pay you back." ..... Because he didn't know how to do a refund. Even if he was new, in not sure, but his attitude was below average expectations. I do hope he reads this and find that there is room for...

i visit been here almost once sometime twice in a month. the beginning open no to much customer. the portion of Pho large is huge . me and my son or friends love to come here late night. since they got more customer the menu Pho large size not anymore . but now they changes.. out time the service was good . when they no much customer we always sat same spot . we got same server. she great us with real smile welcome feel like in Vietnam and she knew what we like to order . we do not even needs to look the menu anymore. after she is not longer work there things are changes. everything not that good anymore. one night , we got a young new server ( we saw ) and we call the server . she said "ok what do you want". we could not laugh . we ordered the foods. since the new server'. we always missing one on the table bean sprout. once, ok twice hmm no big deal. we come here ate soup. hot soup..they always forgot or on purpose never gave us bean sprouts. one day i come with with same friends. he/she said why only us no bean sprout on the table other tables has it. we order Pho are we? . that time was not busy or busy time they always forgot it. we still come visit for the Pho soup now . because the only one i know open until 2 am. fyi the man washroom iewww . if you want o know go...