The Lounge at Fairmont — Restaurant in Winnipeg

Service was not up to the usual standards of any Fairmont I’ve been to. I, myself, work in the service industry and I’m very patient, kind and understanding to a reasonnable extent. Bartender was seemingly ignoring people dinning alone to focus on groups, couples or just chit-chatting about random things with his colleagues. I had to wait a long time to be noticed at the bar and get a menu I waited a long time for condiments I waited an excessive amount of time for every step of my experience there. The bar was not full at all. I had to ask 5 times to get a to go box and my bill. Another customer sitting next to me asked the bartender for my bill as well as he noticed that I tried many times without success. Only then I got it.

Waiting is normal but this was excessive. I would also add that not everybody has the same sense of humour and to maybe be careful with the little comments and jokes. Not all of them have their place.

Food was ok but on the pricey side. Will definitly not...

I ate there two different times and I'm knocking off two stars by explaining what went wrong first before I get into what went right. The Butter chicken was the worst butter chicken I had ever had and I've eaten a lot of butter chickens in different cities and different places. The sauce was so bland and unseasoned while the chicken in the sauce had an undercooked taste with zero seasoning. I didn't eat the meal and I paid cos I knew I'd never eat there anyway. The service however was really good so I decided to go try their Korean rice bowl because I thought if they got the Korean rice bowl wrong, then there's no hope. The Korean rice bowl ended up being really delicious. My friend said his burger and fries were average. Now to the service, our waiter was amazing. She was friendly and explained the dishes well. The cocktails (not pictured)...

We stayed at this hotel for 3 nights and this lounge was the best part of the experience by far. Will and the other staff were amazing. They remembered us every night, remembered our orders, and their recommendations were on point. We liked this place so much that we came back even after checking out of the hotel after our flight was delayed. If we are ever back in Winnipeg, we will be stopping by this lounge again. Keep these staff at all costs and give...