Gaia Ristorante — Restaurant in Hong Kong Island

Great place both indoors as well as on the terrace. Large windows and terrace make Gaia a perfect lunch venue, especially for long lunches and really comes to “Gaia” in the evening for dinner with ambiance, lighting and decor. Excellent service can be expected at all times. I’ve never experienced anything but attentive professional and friendly service from the Gaia staff, Chef and Owner Manager. Fantastic authentic cuisine of the highest order! Must try a thin crust pizza to share, whilst enjoying an aperitif and perusing the menu. Excellent wine selection from full bodied Brunello di Montalcino (and my favourite Rosso di Montalcino) to a crisp NZ Sauvignon Blanc. Cigars are welcome outdoors afternoons and evenings (after dinning hours) fans and a natural breeze ensures a breath of fresh HK air : ) The attention to detail is evident throughout. The bar area, private tables, a great private round table for a party of 8+ and a secluded long table make Gaia a perfect venue for all occasions. Downsides? This is not a cheap place, it is however value for money considering the offering and experience. Oh and the washrooms are down a hallway within the the building so be sure to get a key. Beware of the grapes...

My review from two years ago below. Edits from tonight's visit

Food 4/5 Ambience 4/5 Service -1/5

They've dropped one star 🌟 from their high water mark of 3/5

2020 review below...

"We need this table"!?

A very uncomfortable experience tonight. A real downer on what was a great afternoon and evening.

As a regular customer, we would have hoped to get a little more respect than what was extended to us tonight. When the manager, standing beside us, instructed our waiter, clearly within earshot, that "we need to clear this table" it made us all feel both unwelcomed and uncomfortable.

We would have been fine if requested to move to another table, and there were many available.

Food was great, service staff as always was totally on top of their game. Thank you gentlemen for taking great care of us.

This is a service business and tonight was no example of how to handle repeat customers. Lots of other options in Hong Kong. Bye for...

I actually feel guilty giving this rating as I've been here a number of times over the years.

I came for lunch on a beautiful sunny day and sat outside. The food was really good as always but what let them down badly was their timing. We waited almost an hour for our starter to be served and then the main course was also slow. I ended up getting up and pouring the wine as the waiter hardly ever checked up on what was happening on our table. If we'd had meetings after lunch this would have been a disaster. No one apologised for the length of time it took.

I'm going to put this down as a one off as they must have been short staffed today. It won't put me off coming back as the food...