Goobne Chicken (Mong Kok) — Restaurant in Hong Kong

I was at Goobne Chicken in Mong Kok with some friends and we just finished our meal so we decided to order some desserts being featured on a poster behind us, our menu and mattresses. After ordering we waited for around 15 minutes and we started suspecting something because we've already waited for so long and we need to be somewhere else. Therefore we called the staff over and ask her when it will be done and she replied saying "Yes that's because these desserts need half an hour to prepare and it's written in the menu." We started checking the menu and couldn't find anything about the dessert needing thirty minutes to prepare, so we checked the poster behind us and the mattresses as well, however, nothing was found. Because we really are in a rush to be somewhere we decided to just not eat dessert and pay the bill. We called the staff over again so that we could pay but she refused to give it us as she said "but we're making the dessert!" And we asked if we can cancel it as we really need to go. When she refused again we went to the counter to pay but the staff and the person at the counter were already talking about how the dessert is in progress. We tried explaining to them but then they started giving us a long face and unwelcoming looks. We reasoned with them whats wrong and finally they let us pay and cancel the dessert. When we left and they thought we were out of ear shot, they started complaining about us.

A side note: when we were reasoning and asked to see where it was actually written, they pointed to a menu on the counter and yet, that note wasn't even printed on the sheet, it was stuck on with tape. We explained how we weren't exposed to this menu and how if they were to make this excuse valid, they should put this information on all menus to avoid misunderstanding. Hopefully they will take this feedback in and change the...

Worst Service Ever!

If you're a foreigner, I strongly recommend avoiding this place. I took my friends, who were visiting Hong Kong with their kids, to this restaurant. We ordered beer for two of us, and the staff mentioned a promotion where one was free, so we ordered three. However, they only served us one glass of beer. I tried explaining that we ordered three, but they didn’t seem to care. I spoke to three different staff members, yet my concerns were ignored.

My friends also expressed their dissatisfaction with the lack of hospitality from the waitstaff. To make matters worse, another waiter mistakenly placed a wrong drink at our table, which we had to point out. I felt embarrassed for bringing my friends here.

Overall, it was a terrible experience, and I will never return. The waiters seemed unwilling to listen or communicate in English, which only added to our...

Goobne is a Korean chicken specialist with a few branches around the city including this place along Nathan Road just south of the Mongkok MTR Station. They are open from 12pm to 12am daily and have a fair sized seating area. You can also order take-away or delivery through deliveroo if you prefer to eat from within the comfort of area offices, homes and hotels.

Goobne offers a good range of Korean dishes but best known for their oven roasted chicken (on-the-bone or boneless) served in a variety of flavours, some of which are spicy and rather hot, Korean style!

We much enjoy their boneless Goobne GH12 Volcano Chicken which comes with two sides (radish, rice, salad or soft drink). The chicken is tender and the spicy flavour is very good, a nice change of pace from the more subtle heat level of local Cantonese food and something worth considering if you are missing hotter...