Half of a star needs to be an option as this was horrific experience. Briefly, my family went to Chuys on this past Sunday afternoon, in celebration of my middle daughter's 22nd bday. Our seating was next to the bathroom, but ironically it was the optimum place to be seated - more on that later. We had a very unenthusiastic waiter, who never cracked a smile, nor did he provide any information about the menu items. He was impatient with our ordering, though I initially tried to explain how the tab should be broken down - so this person, this person etc.- he waved me off. He filled our drink order but we had to ask for straws. And provide reminders to what the missing drinks were. I know that waiters have a lot to do, but I believe in working smarter, not harder. At any rate, our food arrived, plates were steaming hot, but sadly the food was not - it seemed as if it may have been sitting for a while, because not even the sauce was "wet", indeed, it was stuck to the plate with everything else. As a matter of fact, I could not cut my tortilla with a knife or a fork. I had to bite it hard to get a piece of it. My mistake, it was flavorless and tough to chew - kind of like stale chewing gum. My rice was extremely dry and tasteless, I used some of the salsa from the chips in an effort to perk them up. Our waiter never voluntarily filled glasses or anything else for that matter. This is especially noteworthy, as the food had a bit of spice to it and required an infusion of water to save off the "burn". Now, to the restrooms -While I simply just stopped trying to eat the food - partly out of frustration but also because it simply was not good; some of the other guests - college students(every penny spent counts, no wasting)- tried to consume the food but became physically ill. They had to run into the restroom to vomit not only what they had tried to eat at the restaurant but also anything they had before coming. (Remember, I told you those close restrooms would come in handy later. Now, I am writing this a few days out because I wanted to have my flared-temper resolve itself before writing the review. Before dining this Sunday, I had never heard of Chuys, but I can say that it was my first and last visit. My daughter is a disabled introvert, who chose Chuys because she had eaten at a Chuys in Zenia, where she attends college, was near tears, because of the experience. I don't want a thing from Chuys. This review is to remind you that you only have one chance to make a first impression. Sadly, it was an epic fail for our party.