Café de la Trinidad - Getsemaní, Cartagena: A Critical Review
My rating 3/5
Café de la Trinidad, located in the bustling tourist area of Getsemaní, Cartagena, seems to thrive largely on its prime location. Its proximity to popular tourist attractions draws in a steady flow of visitors, but beyond this geographical advantage, the café struggles to impress.
The air-conditioned room is a significant letdown. Given Cartagena's high humidity and heat, one would expect a more inviting and comfortable indoor space. Instead, the air-conditioned section feels outdated and lacks a modern touch, making it a less appealing option for those looking to escape the sweltering weather. Moreover, this room has no windows to the outside, which would be a pleasant addition. The absence of windows makes the room feel very secluded from the rest of the restaurant and the outside world, missing out on the vibrant atmosphere, street performers, and views of the cathedral that define Getsemaní. Why the management hasn’t updated this is beyond me.
The menu offers a moderate selection of dishes, but the quality of the food is inconsistent. The dishes take time to come out, and when they do, it’s either hit or miss. The fruit selection seems on par with the standard for Cartagena and is quite delicious. However, other items like pizza take much longer than expected, testing diners' patience. For vegetarians, the options are limited and underwhelming, leaving much to be desired in terms of variety and taste.
Service at Café de la Trinidad is another area needing significant improvement. The staff's attentiveness and efficiency are mediocre, contributing to an overall unsatisfactory dining experience. Diners often find themselves waiting too long for their orders, which detracts from the café's appeal.
One redeeming feature is the small sidewalk tables and chairs, which provide a charming outdoor seating option. On a pleasant day, these can be quite accommodating if you manage to secure a table. This outdoor area captures the lively essence of the neighborhood, offering an enjoyable spot for people-watching.
In conclusion, Café de la Trinidad is a tourist restaurant suited for passersby unsure of where to eat. It's the perfect place for those looking to make a quick decision, but there's no guarantee they will either love it or hate it. The café would benefit greatly from modernizing its air-conditioned room, enhancing the comfort of its seating, improving food quality—especially for vegetarians—and elevating the level of service. Until these changes are made, it is hard to justify a visit based solely on...
Read moreGreat location but not worth the poor service and awful food. AVOID THIS PLACE. Better to go across the street or next door. My order came out literally soaked in grease which made it inedible. When I spoke to the “manager/chef” he said too bad, placed it in a to go box and still tried to charge me for it. A good manager would try to resolve the problem. I agree with other reviewers that the service is slow and awful and other people also commented on how greasy so I’m not the only one. The manager tried to tell me that I was the first one to ever have an issue. He is such a LIAR and felt entitled because he said the owner is his uncle. His uncle...
Read moreFood and outdoor seating was pleasant.
They stiffed me on change and were hoping I didn’t notice, they gave the missing money back so fast after I brought it up that it was funny
Tried to distract me with small talk as soon as the bill paying process started. Talking up my tattoos and outfit, right after ignoring me the entire rest of my meal
Like I’m friendly and a tourist but I’m not stupid. Charge me what I ordered and give me back the correct change; look at the other reviews and they do this shady bill stuff all the time.
Eat here if you want just make sure to count your coins! If this happens to you give em hell, it is...
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