I visited this restaurant last August, while being with my husband in Cartagena. My husband lives in Cartagena and I am from Puerto Rico. Both places are touristic destinations. The difference is in the tourists treatment. For us a tourist is part of our family, we treat them as such. This is not the first restaurant that have not treated me as expected. I have traveled through all the states of USA, most of the countries in Latin American and Europe. Now, as I mentioned before, the treatment I received, and I say “I” was not the expected one. I suggest the manager to review the camera recordings, interview the worker who attended the table and and the worker who prepared the bill. If you still insist that I was the one causing problems that is OK. I worked for more than 15 years as customer service representative in the pharmaceutical industry. I attended hundred of complaints from all the countries around the world. The first principle is customer service is that the client always has the reason, even if it is not the case. But a thorough investigation always reveal the final judgement. I wish your restaurant be successful. I am not the owner of this business nor I have investments in it. So how the restaurant continues its operations depends on the personal working in it.