Absolutely terrible experience this weekend. I hate to write bad reviews, but this restaurant deserves it. Have been here many times over the years, and watched the quality steadily decline, from their former restaurant location to their poblado location, which has gotten even worse post pandemic opening. Years ago their seafood was very fresh and dependable when craving fresh fish. Now, the only positives I can give this restaurant is that the ambiance in the new poblado location is very nice and the live music is enjoyable. It ends there.
We ordered the following during this visit: Pulpo carpaccio Calamari Seafood rice dish Fish and chips Sandia margarita y margarita normal
This restaurant seems to struggle immensely with consistency, and the calamari was the only dish that actually tasted okay, similar to previous visits. The pulpo carpaccio was the biggest offender, absolutely atrocious. This was previously finely cut pieces of fresh pulpo (as all carpaccio is intended to be). Now, they have butchered it to 5 pieces of salami texture processed pulpo, that was cured, extremely dry, and flavorless. The whole point of carpaccio is that it is fresh and thin slices, not a deli meat processed form of meat. They literally put the pulpo in a form, cured it with salt, and then cut it into 5 dry pieces. It is not fresh and tasted as though it is saved in logs in the freezer to defrost and cut upon order. I’m assuming this must be a price gauge to save money, there is no other excuse. This was a dish I was most excited to reorder on this visit, and was beyond disappointed. We informed the waiter multiple times, who dismissed us saying but it is so good! And acted as though we were tourists with no clue (my guest was Colombian who had also been here many times and remembers their previous quality. I myself have lived here for years and been to this restaurant many times, from their old location to the new one). They did nothing to help or rectify the poor quality, or give any explanation for why the carpaccio was now a processed dry salami meat.
The next offender: fish and chips. This had no flavor and tasted of a mystery blended fish. Reminiscent of frozen fish sticks you buy in the discount freezer aisle and cheap frozen fish sticks served in school lunches.
It gets worse: My guests rice plate had UNCOOKED RICE. The rice was semi-hard and gritty. Absolutely inexcusable for a 60,000 peso dish.
Lastly: Our drinks were terrible. The sandia margarita used to be fantastic. Now, it had 0 taste of tequila, as though we paid 30,000 pesos for watered down watermelon juice.
Unbelievable, disappointing does not even describe the experience strongly enough. The waiter was dismissive and unhelpful. I also got a very bad reaction while still in the restaurant, similar to food poisoning. I do not have a sensitive stomach either, so to become sick from any food is notable. Other reviewers have also mentioned the seafood not tasting fresh and making them sick afterwords.
I understand the pandemic was hard for restaurants, but to blatantly decrease the quality of dishes with no regards for customers is robbery and inexcusable. At the very least, keep the quality and decrease portion size while alerting customers as to why.
I do not mind paying for a good dinner at any price, but to pay 275,000 for this atrocity with no help from the waitstaff, feeling sick after eating, and clearly not finishing our plates was just offensive. Shame on this restaurant which we used to frequent, as we will never go back after this...
Read moreMe and a friend came to dine here yesterday and had been looking forward to it all week, as both of us are chefs and seafood lovers!
The lady who greeted us was lovely and friendly and started our experience really well however after she sat us down we then waited about 20 minutes for the waiter to come over after I tried repeatedly to flag him down.
The starters we ordered were ok but when the seafood linguini came there was, 1 barely any seafood “ and 2 barely any sauce and the sauce there was tasted like plain tomato not the appetising white wine and seafood bisque with olive oil described. There was no seasoning in the dish at all and when we asked for some salt and some olive oil to try and make it vaguely taste nice the waiter rolled his eyes and disappeared for 5 minutes. He came back with some salt and said the kitchen doesn’t have olive oil but would we like Parmesan.
Anyone who knows there seafood knows Parmesan is a big no with seafood pasta after rejecting the Parmesan twice we then heard the waiter go to the Kp area which we were sat next to and audibly joke with the chef about us not wanted the Parmesan.
This was the worst and most expensive meal we have had after a month in Columbia, the rude opinionated staff members made me write the review.
Plenty of other amazing Restuarant’s to chose from in the area, with staff that actually know what they’re...
Read moreWe came to the restaurant for a late lunch and were excited to try some fantastic seafood. The women who treated us seemed very nice and energetic but as soon as we were seen to our table She was nowhere to be seen. Going forward service was fairly slow with drinks even tho the restaurant was less than half full. Me and my friend both ordered the frutti di Mare (seafood linguine) which was describes as a pasta containing mussels, calamari, prawns , shrimp and octopus . There was a single paper thin ring of calamari and no octopus. The sauce that was claimed to be made with white wine, olive and seafood bisque was non existent and when we asked for some olive oil the waiter said they didn’t have any . This was definitely a lie, whether he didn’t bother to ask or the chefs refused to give him it I don’t know. When the waiter took our plates back to the kitchen he audibly laughed at the fact we didn’t want cheese on our seafood pasta ( mid to late 30’s male with short dark hair).All in all a pretty disappointing experience .We had 2 starters that in all fairness were nice but by no means great. We had 5 drinks between us (3 of them non alcoholic) and the bill came to just...
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