Viva Spa Poblado — Local services in Medellín

My half hour massage ended 6 minutes early and neither the receptionist nor the masseuse spoke any English. I said in Spanish that I had a big knot in my back and asked if she could focus on removing it as well as some extra attention for my knees.. Half the session was spent trying to massage out a bone (yes a bone) on both of my feet and the back rub was much too soft. On top of it all the knot in my back was not even touched. After my 24-min session ended I had a cold shower and then paid 47,000 peso to my masseuse waiting behind the counter with a somewhat bothered face as if I inconvenienced her. I've had many great massages back home as well as in SEAsia.. Sadly this was my...

Had the most relaxing and invigorating therapy. I started off with deep tissue, followed by a hot stone massage, coffee scrub (smelled delicious) and fruit body mask (apple, grapes and yogurt) - my masseuse Elizabeth had heavy hands which was my preference - she listened well to what I like and she did an amazing job - Steven the manager was very accommodating and he speaks English - I finished off with hot shower, toiletries available - fruit tea and crackers was waiting for me at the lobby when I got out of the room - great service throughout - very friendly staff - ...

Terrible massage, just got lathered with oil. I asked for a deep tissue massage, and asked multiple times for more pressure. The masseuse had no idea what she was doing, and didn’t know how to use proper weight technique. I told the front desk I was unsatisfied when paying, and she brushed it off like she didn’t care. Don’t be fooled by the cheap price here, the quality is very bad and not worth it.

EDIT: Somebody from the business reached out, apologized and compensated with a massage from an experienced individual. Changing my review from 1...