I'm truly disappointed to write this review as I was very excited to try the ice cream at this place, especially the pistachio, which I consider a benchmark for quality. If a shop does pistachio well, it usually indicates a high standard across all their flavours. Unfortunately, the pistachio ice cream tasted more like a blend of chocolate, cream and artificially synthesized pistachio essence, lacking any real pistachio flavour.
More troubling was the staff's response to my sampling request. After a small taste of the pistachio ice cream, one of the staff sarcastically questioned, "Have you already tried every ice cream store in the town?" This question, delivered in a clearly mocking tone, implied that I was there only to taste free ice cream without intending to buy anything. When I tried to explain my method of trying ice cream as a harmless practice used in many countries, I was rudely dismissed and asked to leave. This left me feeling uncomfortable and, frankly, unwelcome, as if my appearance had influenced his judgment. As an Asian, I couldn't help but feel that his response might have been racially motivated.
I understand cultural differences might affect store policies on sampling, and I would have gladly respected a straightforward policy against sampling if it were clearly communicated. A nasty reaction to a polite request is never acceptable. Unfortunately, I cannot recommend this store based on both the product and the poor service. A disappointing...
Read moreNasty, beyond abysmally nasty, dark haired man. I wanted to buy three scoops. I nicely asked the man if I could try two different flavours. I wanted to see which would go together with the yoghurt one. The top }erk guy dark haired burly man said 'No'. 'No try'. After being barked at so embarrassingly, I walked out of the store. As I did so, he could not refrain from his nastiness. He then said 'Go, get out go, go leave'. Karma has no deadline. He will meet his fate soon enough if he picks on a man, instead of an...
Read moreRude staff. I walked in with my 12 year old son who was looking for a coffee like flavour, asked to try before deciding which ice cream to choose and not only was this not possible, which would be ok if that’s their policy, but I was asked to leave the store with my son. I’ve never experienced such client...
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