Horrible! Avoid this place at all costs! Tried the food - amazing. BUT! The waiter men are horribly rude! We were here yesterday and came back today for the good food, we sat down, a guy brought the menu, 10 minutes passed and NO one even asked if we want to start with drinks, so when we were ready to order we tried to call the waiters, said hello/raised hand, but they were just passing by us without even saying “wait 5-10 minutes”. Is that so hard? So when the guy heard us he said angrily shouting “in our country you do NOT call the waiter, waiter comes to you, I do not know where you are from but in Czech Republic it is like that, we have 200 people here and do not have time”. And my friend thanked him specifically saying “thanks for explaining it POLITELY”. He said it is you who is impolite and ran away. We were thinking of leaving this place but decided to stay thinking he is probably too tired or smth. But he came back and started yelling at us again, concentrating on that we are foreigners and this is his country blah blah blah. But excuse me we are coming from EU as well. The whole time we were that quiet because we had a tiring day too that we just wanted the food. Overall he kept interrupting us and literally yelling. His name is Jasner. I wanted to speak to the manager. Asked 3 different employees. They did not let me see him, said they have no manager here and offered the email of his, and the bartender said he might be able to solve it maybe and offered to sit down offered us some shots/alcohol on the house. But we didnt take anything and said “we want to pay, we want to order, but the waiter’s behavior is unacceptable!!!!!!!!! Dear Manager, provide personnel training to your staff, teach basic human level politeness. This restaurant is in Old town. Regardless of anything, if the customer is being polite to you, you ought to be polite as well. I work in customer service too, and could not see neither myself nor my colleagues behave this way even after a 12 hour shift!