Two waitresses served outside tables, one with ponytails was just rude, so rude and very rude! My kids joined us 30 minutes later. (They were having a jewelry appointment at a specialty store not far from the restaurant. BTW, the plan is, my husband and I just get a two people table because all four people tables were used at the time. If the kids are too late after their appointment, they can get a two people table on their own. We dine in the same restaurant and we sit separately.) Fortunately, kids joined us not long after we seated and we were having our drinks and appetizers. A four-people table was just freed up and we asked if we could move there, the waitress said ‘Yes’ very reluctantly. So we ended up moving our drinks and plates by ourselves to minimize the work for her. During the meal, my kid even asked why the waitress is so rude? I had to explain that she might have a long day and tired and Europe doesn’t have tip system so they don’t really have to be nice to customers because they don’t work for tips, or maybe she doesn’t understand English that well. (In reality, every Dane I met speaks perfect English and even better than some of Americans :-). Both of my kids were born and raised in US). Food is very decent, especially my 4-course meal. After I swiped the card, the other waitress smiled, ‘oh, you are from America’. Honestly, for a good service, is it really matter where I come from? Lol.
(P.S., I traveled to a lot of European countries for work and for vacations, I generally tipped, not as much as US’ 20-30% but decent amount 10-15% in European restaurants because it is not a tradition to tip in Europe. Yesterday, I did no-thank you and no tips to that waitress with ponytail, I don’t feel bad at all! I would say this, the food is very good, presentation of food is very good, dinnerware is very decent, the setting of restaurants is very good, but service needs...
Read moreMy recent visit to Polly in Frederiksberg for breakfast left me with mixed feelings. Upon arrival, we were promptly greeted by a waiter who seemed a bit rushed, but nonetheless welcomed us in. We ordered the Egg Benedict and scrambled eggs, bacon and coffee.
The Egg Benedict arrived at the right temperature, and the ham was satisfactory. However, the hollandaise sauce was overpowering, detracting from the overall taste. The scrambled eggs, unfortunately, didn't taste fresh and lacked the expected quality. The additional bacon we ordered was decent but didn't stand out.
The coffee, unfortunately, didn't meet expectations and could use improvement in quality. On the bright side, the service provided by the lady attending to us was exceptional; she was friendly and attentive throughout our meal.
However, what disappointed us was the charge of 50kr (7€/$) for a single water bottle. This felt excessive and added an unnecessary sting to our overall dining experience.
On a positive note, the restaurant's ambiance was pleasant, with background music enhancing the atmosphere. Despite the shortcomings in food quality and pricing, the service and ambiance make Polly a decent option for breakfast in Frederiksberg. Kudos for easy parking right outside of...
Read moreNice place , and in norms “friendly”service. Except they bring the knifes & fork just on the table like farmers. Maby nice as koffie bar But for lunch terrible. The beer was really bad and the dish I had was in my eyes not a steak tartaar. the balance of the salad en the meat was surprising (I think the salade was covering the meat because of his brown unhealthy color ) looks like cat food. Look at the picture. But 1 positive point The fried where surprising really good. My parents had a croque madam. it was a molded cheese with a little bread and no mirror egg I saw. I hope the boss will see the difference about the look of the place and the food. Because we where sad to pay a taxi to be there on time when we were in “ mirabel” with good service and looked like delicious food and a good advising ober. Same price other kwaliteit.
No risk needed, for sure you want to cover it with salad.
Come on guys, wake...
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