I am writing to share my recent experience at Oldish, which occurred today between 1:15 PM and 1:30 PM. I visited with a friend, and while we were seated, a staff member kindly provided us with menus and mentioned that no orders would be taken until after the prayer. When I inquired about the expected prayer end time, he mentioned that it could be anytime between 2 PM and 3 PM but was unsure of the exact time.

A bit later, my friend approached a staff member inside to ask if it would be possible to place an order, as we noticed other customers being served. The response we received was, "We are all Muslims and we pray, and no one will be able to take orders," which came across as dismissive. We accepted the situation and waited patiently, though we felt the tone was inappropriate for a service setting.

To our surprise, the same staff member who initially told us no orders would be taken was seen walking with a cup of tea. When I inquired how he was serving before the prayer, he explained it was prepared earlier, and he was only taking it in. During this conversation, I expressed that the earlier comment, "We are all Muslims and we pray," was unprofessional. He clarified that it wasn't his statement and suggested I speak with management.

Overall, I left feeling that the situation was handled poorly, and the response made us feel unwelcome. We felt disrespected, and the handling of the situation reflected a lack of professionalism and, frankly, a degree of intolerance.

I trust that this feedback will be taken into consideration to ensure a more respectful and welcoming experience for all customers in the future.