I'm a regular at this place, and I can tell you this place is slipping. The owner/manager needs to improve the service to match the quality of the food and the atmosphere. It's a real pitty how the service has become so unprofessional. For food's sake hire some professionals! The waiters are young pitiful guys, they don't know even the basics.. Last time I walked by and reserved a table, a specific table in a specific corner. I come back later for dinner, right on time, and the table is given to someone else!
What happened to looking at your guests from time to time just in case they want something?
The restaurant offers a welcome plate, a very nice gesture, but it arrives some 15-20 minutes later... Defies the whole purpose...
One third of the menu is not available... Fine, the waiter should mention it before we start choosing.
Last but not least, please integrate the tax and service charge into your prices. It's 26% for God's sake!
Be clear, be transparent, keep making these awesome plates, and provide the worthy service, and people will be more than happy to pay and keep...
Read moreBongoyo Restobar in El Gouna offers a delightful dining experience with its creative menu and elegant East African decor. The warm ambience and impeccable service of Hassan and Mina (who does the best cocktails in town) make every visit special. Both of them speak perfectly German which was also a big plus . Don’t miss the tasting menu paired with wines ( especially the fresh homemade Sangria) suggested by their knowledgeable sommelier. For a memorable night out, Bongoyo Restobar is a great choice. It’s a perfect spot not only to relax also having a date night, or business meeting seamlessly blending value with a romantic setting. The inviting bar has great cocktails, and the food is also beautifully presented. The Vanilla shrimp...
Read moreIt's been so long since we were this surprised by such good food, not only in terms of quality, but also in terms of taste! We ordered several smaller dishes to try out as much as we can, and we were not disappointed. Instead we were taken on a culinary journey that left us wanting more. The highlights were: Smokey sweet potato soup Comoros vanilla shrimps Zulu Buns Mwana-Kondo Swahili Pili Pili Sauce
The staff were very helpful, especially Mr. Hassan Abdo, who gave us delicious dish recommendations and made the experience enjoyable and smooth.
This has become a must for any future Gouna visits, and we hope that they would expand to Cairo, with the same quality and...
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