Margaux — Restaurant in Paris

I can see why people would like this place but we had a TERRIBLE experience. Our reservation was for 7pm. We were the 2nd couple there and the host/manager seated us. At the time there was only one waiter. He took our order initially and shortly after another waiter came in and started working. The place filled quickly and the host brought us our onion soup. He also cleared the soup and we waited for 45 min to get our steak. At one point I tried to get the waiters attention to get more water (the one who came late as he was the only one in our section) and he told us, very rudely, that he wasn't our waiter and then continued to ignore us. The waiter who took our order had tables in the back of the restaurant, no where near our table. At one point a plate with our steak came out and since neither waiter was helping us. The bus boy put it on a table behind us and it sat there for 10 minutes until the host came by and asked the bus boy about it. They eventually figured out it was ours and at this point it was cold. We ordered fries with it but we're given potatoes. The host offered to get us fries but at this point we'd been there for an hour and a half and didn't want to wait any longer. After we ate the steak the 1st waiter who took our order came by and I had to wave at him to get him to stop and he also didn't listen to us, he just said he wasn't our waiter and kept going. So apparently we didn't have a waiter. People who came in after us were fully served and gone at this point and I was really angry. We'd ordered mousse and I honestly didn't care about it because no one would even bring it to us. I got up to find the host and told him both waiters are saying they aren't our waiter and we would like to just get the check and get out of there. He was confused and asked for clarification and I again explained that both waiters told us they are not our waiter and thus we were not getting service and about our cold steak (which he did take off the check) but he insisted we eat the mousse. It was really good mouse but when we finished i waited outside so my husband could hopefully get the check quickly and we could leave. It was 9pm. The host told my husband that if there is a problem you have to tell someone. My husband asked who we were supposed to tell since the waiters wouldn't give us the time of day and we tried to get both of them to help us. I can see others around us had good service and the waiters were pleasant to them but I would never waste my time there again and I'm disappointed we wasted a night having such a horrible experience. I would never recommend this place to my...

Wednesday 20 August 2025 at 19H Entrée : 21€ Les escargots Plat : 32 € Filet de bœuf au poivre Accompagnement : Frite maison Dessert : 12 € Crème brûlée à la vanille bourbon Vin : 8 € Chinon AOC Les Graves X2

Food : 5/5 Excellent. My entrée and plat were some of the best cuisine that I have experienced in Paris. The snails were huge, succulent, and deeply flavorful. The beef was perfectly cooked bloody as I requested. Tender, juicy, but not raw. The fries were hot, fresh, and crisp.

Service : 5/5 Excellent. The waiter was polite, professional, and efficient. We were seated at 19h and finished by 20h45. We did not wait long between courses. The plates were gracefully replaced.

Ambience : 5/5 Excellent. The atmosphere feels elegant and refined without artifice and pretention. You feel comfortably polished with touches of familial warmth. The wood panelled walls and white clothed tables present a traditional French familiarity without being cliché. It felt authentic and inviting without too much informality.

Cleanliness : 5/5 Excellent. Spotless. Everything felt polished and sparkling. No hard water deposits on the glasses. No fingerprints on the cutlery. The tablecloths were freshly ironed.

Value : 5/5 Excellent. While I could not afford to dine here every day at 81 € for my meal, I would certainly not consider this establishment as an expensive restaurant. The quality of the food is superbly elevated while still affordable to the middle-class customer. I was also comfortably satisfied by the portions. I could just finish without feeling stuffed or bloated. I always prefer quality over quantity.

Overall : 5/5 Excellent. I will definitely recommend Margaux to my family, friends, coworkers, and clients. I hope to return soon to have another excellent...

Une expérience en demi-teinte

Ayant fréquenté cet établissement à deux reprises en mars, j’ai constaté un contraste saisissant entre ces expériences.

Le cadre est irréprochable : une décoration raffinée, en adéquation avec l’image de l’enseigne, et une vue imprenable sur la Tour Eiffel. La carte, prometteuse, suscite de belles attentes. Certaines spécialités traditionnelles, telles que le bœuf bourguignon, le vol-au-vent ou encore le gratin de coquillettes, sont exécutées avec justesse : saveurs équilibrées, portions généreuses.

Toutefois, cette maîtrise ne s’étend pas à l’ensemble des mets. Le cordon bleu, facturé 26 €, s’est révélé d’une sécheresse affligeante, rendant sa dégustation laborieuse. La pêche du jour (24 €) – un steak de thon accompagné d’une sauce vierge – manquait cruellement d’assaisonnement. Quant aux "pommes pailles", elles n’étaient que de banales frites surgelées, en contradiction avec la promesse de produits frais.

Le service, en revanche, s’est distingué par son professionnalisme. Lors de ma première visite, venue célébrer l’anniversaire de ma mère, nous avons bénéficié d’une attention sincère. Malgré un léger retard dans la mise en place de notre table, la responsable de salle a su gérer la situation avec tact. Le repas s’est déroulé sans anicroche et nous avons pleinement apprécié notre expérience, tant sur le plan gastronomique que relationnel.

Une seconde visite déplorable Forte de ce premier dîner réussi, j’ai convié mes collaboratrices un autre soir, à 19h30. L’expérience s’est avérée désastreuse. Dès notre arrivée, un individu – vraisemblablement le maître d’hôtel nommé "Alexandre" – nous a longuement observées depuis l’extérieur, générant un malaise immédiat. Une fois à l’intérieur, après avoir mentionné notre réservation via The Fork (-50 %), nous avons été accueillies par des serveurs courtois et professionnels, avec autres accompagnements offerts en guise de geste commercial pour les frites surgelées (un avec une queue de cheval et l'autre avec un afro).

Toutefois, alors que nous venions à peine de nous installer, nous a interrompues brusquement :

« Par contre, il faudra libérer la table pour 21h. »

Aucune formule de politesse, aucune explication. Juste une injonction sèche et désobligeante.

Par la suite le service s’est révélé excessivement lent (les serveurs était très sollicités mais pas le maître d'hôtel) : nous avons attendu plus de 45 minutes pour obtenir l’addition. Face à ce manque de considération, nous avons choisi de régler via l’application et de quitter les lieux.

Pensant en avoir terminé avec cette soirée décevante, 30 minutes après notre départ, j’ai reçu une multitude d’appels, émanant du restaurant et d’un numéro personnel (probablement celui d’Alexandre). L’objet de ces appels ? Des menaces de dépôt de plainte pour grivèlerie, alors que notre règlement avait bien été effectué.

L’accusation était d’autant plus absurde qu’une photo de l'addition sans l’application de la réduction convenue via The Fork nous a été envoyé, comme prétendue preuve de notre fraude.

Un établissement en manque de constance Il est regrettable qu’un restaurant capable d’offrir, à certaines occasions, une expérience gastronomique et humaine de qualité, puisse, à d’autres moments, sombrer dans une gestion chaotique et un service défaillant.

Si ma première visite laissait entrevoir un véritable savoir-faire, la seconde n’a été qu’une succession d’erreurs et d’attitudes inqualifiables, jusqu’à cette tentative d’intimidation.

Ce manque de constance nuit gravement à la réputation de cet établissement, qui, dans d’autres circonstances, aurait pu mériter de véritables...