RECTO VERSO — Restaurant in Paris

I have been to this place once and I have not much to say about the coffee and food since I did not even get the chance because of a rude behavior of the staff. And now I can see that there are lots of reviews on this place that says the staff was discriminatory and rude towards them, which is very concerning. I can understand a service place to have a bad reviews on timing, management, price or taste but this is really sad to see for a popular place to be this rude to their customers and have bunch of reviews saying this is the case! I understand the limitations/preferences in the cafe itself and I respect them. And I respect asking people to stop in certain areas. That’s their place really they can do whatever they want and tell people to not take pics or not sit somewhere. But I am a big believer of being nice while doing those. Otherwise why open a cafe I wonder 🤔 My experience started with a rude comeback at my ask to have an extra shot in my coffee which they replied as no. (I am pretty sure there was an espresso shot at the time on the menu - I could pay for it if suggested but anyways) I did not read much into it even though the attitude was a bit more than it needed. We ordered two coffees and paid, went outside to wait - bear in mind we ordered take away and was going to get on our way as soon as we get our coffees. The place was not crowded and we sat outside (for like a minute) One of our friends had a coffee from another place so from the window they called her and wanted her to get up. She did. And a staff came out to say that she cannot sit here with a cup from another place. Guys she literally finished that coffee by the time he finished his sentence btw🙄 And we were so shocked by the attitude, and we said did you start making the coffee at all? and if not we said we want to cancel the order. I think it was purely because of how they were approaching aggressively towards us. Which escalated afterwards as aggressively paying the money back into my hands and starting to argue. They were soo ready to argue😩 They straight up started to shout when I was replying back. They honestly made a simple coffee hop so dramatic and unnecessarily unpleasant. I hope clarity and peace to the staff. I can clearly see they have their days and “days” reading the comments. Also replying back rudely to any comments people leave here is so aligning with what I experienced. Nevertheless I suggest them to be busy on service than nitpicking small stuff and making it a bad experience for people. And maybe a therapy on expressing feelings calmly and respectfully ✨

And as a reply to your reply:) It is important to speak up when things are not right in a non hateful way and we should encourage people to seek one’s right. After all it is a review section and as long as it is done in a respectful way that’s what makes places better. No hate tho🤍 You just should not mix up insulting with a feedback on your replies. And you should consider that the rudeness in real life might mess up someone’s day as well considering your worries over online hatred. Have a...

It was a bad experience. The cafe was crowded and noisy, which was not enough to meet my expectations for a classy cafe. Moreover, the waiter's attitude is very bad, he requires everyone to order food, in order to sit in the room, does not allow customers to sit and rest without ordering food. If there is one person at the same table who does not order, he will come over and criticize and urge you many times until you order. At the same time, the waiter of the cafe is racist, he does not allow foreigners to take photos in the cafe, and looks at foreign customers with mockery and contempt. I think such a well-known restaurant on the Internet should have a larger pattern. It is in Paris, after all, a place that embraces many cultures. But after today's experience, I am very disappointed that there is such a cafe in Paris, I think it wastes a lot of time, the food is not outstanding, and it has reached the level of "edible". Just one hour in the afternoon ruined my whole day's mood, I will definitely avoid lightning this restaurant, hope that the sisters who read the review choose carefully.

For your reply: I took the time to choose your store with trust, but I was repeatedly criticized and treated rudely by you. I find your behavior on social media. I don't understand why, if what you say is as perfect as what you do, there are thousands of bad reviews showing their dissatisfaction with you in my...

We merged the two tables together and the barista came out of the counter and was shouting and raising his voice calling me disrespectful and rude. Super uncalled for and surprised by such treatment. After reading all the negative comments on Google, I can attest that it’s true that the owners have such bad attitude at treating their customers. 100% sure they would respond passive aggressively after this post and make up lies to defend themselves. After we left, the barista ran after us and threatened to call the police. Like woah, mr barista you should be busy making coffee !There’s still so many customers waiting on their orders!!! Not trying to pick fights here! We opt for peace! Anywho, for those who want to come to this cafe beware of bad customer service and threatening shouts by mr barista.

PS. There’s PLENTY of other EXTREMELY GOOD cafes out there where I’d rather spend my money on that’s much more welcoming and positive OH , and most importantly, 5 star customer service (like Noir, Nuances, Maison Fleuret!!) you guys are NOT missing out by NOT coming here; it’s a tourist trap. Thank me for giving y’all a...