I had a group of people visiting Berlin and thought I'd take them to a nice ramen dinner, and tried to give this place a chance. I am a regular at several local ramen shops so wanted to give this new one a try. Unfortunately I will not be returning or recommending this restaurant. First, we ordered starters and of my guests pork was forgotten by the waiter so we asked him for the missing dish, as we were waiting to eat as a group,and he just acted confused and it took another 20 minutes and asking for the starter several more times. So all of the other starters were cold by the time the missing one arrived.
Second, when I asked if you can order extra noodles for your ramen I was told this isn't a thing they do, anyone who's gone to a traditional Japanese ramen house knows this is a regular option for authentic ramen houses. Eventually the waiter said they could do it but this was off-putting and not traditional Japanese.
Third, we ordered 4 pork ramen and one miso ramen. When the soup came they brought only the Miso soup and completely forgot the other 4 of 5 soups for the table. I had to ask about our soups several times and once again the staff seemed unorganized and confused. So we had to wait 20 minutes more for the 4 soup. The one who had his Miso ramen was done eating by the time we got our soup. This was unprofessional and now we are all eating our soup and one is completely done eating.
Fourth, with all of the unorganised issues from the staff paying the bill was a nightmare. The bill was incorrect with items on it that never came and sorting out the issues made by the staff took another 20+ minutes. So an easy dinner for my guests that we had allotted 90 min for had taken over 2hr now.
Final thoughts.. horrible service, overpriced, disorganized shop. I would suggest going to CoColo Ramen for dinner for a traditional, organised, fun ramen house and skip...
Read moreOur take-out order arrived quickly, still hot, and well-packaged so zero complaints about the service or presentation. Unfortunately, the food itself didn’t quite match expectations, especially given the premium price. I had the Tantan ramen and my wife the Chicken ramen. While nothing was of poor quality, the portions felt smaller compared to other ramen shops we visit, and both dishes lacked depth of flavour. My Tantan broth was a bit watered down without that rich, savoury punch, and my wife’s chicken ramen was missing expected toppings like corn. Overall, excellent delivery experience, but the taste, portion size, and value didn’t convince...
Read moreBerlin ramen kinda sucks but this is the best place I’ve been to so far!
Tonkotsu ramen broth was rich and creamy with a savoury umami flavour, exactly how a good ramen should taste. The pork belly is soft like jelly, and all the condiments make for as authentic a meal as you can get in this part of Berlin.
Also enjoyed a side serving of broccoli salad which was fresh, crunchy and lightly seasoned.
It’s also Japanese chef and ownership which is great if you want an authentic meal.
They said they updated their recipe, which might explain the negative comments a few months back.
Personally, I will definitely...
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