ONNOYA — Restaurant in Berlin

I visited the restaurant a second time, just to get a better feeling on how to honestly review the place. The food is good. A bit pricey and not a huge offer to choose from, but what you order is fresh and of good quality. The complimentary green tea is a nice touch. Unfortunately, it takes very, very long before you get your food, especially during lunch time, so be sure to bring some time. As it can be very busy around that time, the staff doesn't pay too much attention to each table. I was served a different dish than I ordered, but didn't have a chance to get the staff's attention, nor did I have time to wait another 30min for a new dish. So for me, the two times I've been there were sufficient, and I can concentrate on different locations...

I usually always enjoyed eating at Ishin. Due to the lockdown, I ordered some dishes home. The delivery was quick, but the delivery person didn't wear a mask! All in all, the food was ok - the rice was already cold and hard but that is understandable, since the weather is cold outside and they don't deliver food in thermo bags. However, I chewed many broken shell pieces from the Asari Cey-Ro contains clams), some of which were a few mm big. I couldn't finish the dish as I was afraid of chewing on more clam shells (it is painful!). This had never happened before during the many years of visit to various Ishin chains. It was a quite...

The service was terrible. The attendants didn't look at our face or said 'thanks for coming' when we left the restaurant. They could've also warned us about the kitchen closing soon and asked if we had any more orders (and we did want to order more), I thought that this was common etiquette. Food was good, but not spectacular - the toro sushi had a nerve that shouldn't be there if the fish were properly cut. The only sushi that was really good was the anago one. Don't waist your money...