A Tavola - Düsseldorf — Restaurant in Dusseldorf

DO NOT WASTE YOUR TIME WITH THIS PLACE DESPITE WHAT ANYONE SAYS - complete shambles. Where to start with this restaurant. It is clearly popular and I have rated the food based on the experience of others….that is because I did not get to experience the food, but had plenty of time to witness people’s response to it as I waited for 55mins for a table. I should probably take some responsibility because during that time I witnessed the haphazard crazy lack of proper service. I witnessed tables waiting 30 mins to pay a bill. I witnessed the waiter drop off and leave the card machine for 20 mins at the table. I witnessed them give a table away to someone who clearly knew the staff despite others having waited much much longer. I witnessed people repeatedly be fobbed off with just one minute. They did not care whatsoever about creating even the lowest standard of service. I am not talking above and beyond here, I am talking basics. So having waited 55 mins, without being offered a menu, or even to order a drink - we finally got a table. They sat us without even setting the table despite having witnessed them set every table including bread and oil. We then witnessed a couple who had sat after us, be given water, wine and had there order taken. When we finally asked to have any order taken, even just drinks, 15 mins after being sat down, we were told ‘wait 1 min’. The final straw was when I witnessed said waiter, having been asked to take our order, proceeded to head back to his waiter friends and simply stand there. I lost it! A final straw is a final straw. I stood and proceeded to try to leave. The waiter jumped to and asked me what was wrong. I explained that they had failed to even offer us a drink having been sat down for 15 mins and had served others in that time. They could not care less. They said fine and goodbye. I could have knocked the guy out. Who the hell does he think he is?! Like I had done something wrong by wanting even the basic of service from a restaurant. Shocking behaviour. I have to be honest, it definitely felt like discrimination against us because we were English. It has to be said. But then the service was so shocking for everyone perhaps I am drawing the wrong conclusions. To be fair, there was an Italian woman who occasionally came out and berated the staff in a way only an Italian could, but she was right, I wish she had stayed front of house and got them in order. Total shambles of a place that should be avoided at all costs. Do not even begin to hand over any money to this place, total waste! P.S walked 10 mins down the road and was served a two course Italian meal of excellent standard with brilliant service for 35€ a head including wine all within 30 mins total. A place that understands the word service and clearly cares about...

Ok food but terrible atmosphere, very noisy, unpleasant lights. Rude waiters, when we arrived with a small suitcase they asked us to put it next to a wine cabinet in case someone comes and wants to sit next to us (the restaurant was half empty). The suitcase got moved around because they kept opening the cabinet to get wine. When we wanted to pay the waiter demanded a tip which I wasn't planning to leave because the service wasn't good. When I said that it wasn't obligatory as the bill didn't include it he pointed at complimentary snacks and said that they weren't obligatory either. On top of that the menu in English was outdated and we had to ask...

Last night I went to dinner with my family. We ordered our food and I asked for a bottle of wine. First, the wine came to our table already opened. I guess we all know that wine should be opened at the table. The waiter first tried to convince me, then brought a new bottle and opened our wine on the table. Then our food arrived. I chose linguini with lobster and crab. When my food arrived there was a pasta with 4 shrimps on top. I called the waiter and this time he told me that the menu had been translated incorrectly. The result was a fast food style...