Five Guys Burgers and Fries Heidelberg Hauptstraße — Restaurant in Heidelberg

I've lived in Germany for over 6 years and it's a struggle to find decent burgers. Usually there's something off, horrible stale buns, too thick patties, or trying to be fancy burgers.

If you want a real American tasty burger, this is the spot. Yes they are relatively expensive (9€ for a double cheeseburger) but they are huge, fully customizable and the best tasting burger you'll find this side of the Atlantic. You also have a free ketchup dispenser (unheard of in Europe) as well as free refills where you fill it up yourself with whatever soda you want (also unseen in Europe).

Also if you eat with others, I highly suggest sharing a large cup of fries (€6). Splitting them with my wife we couldn't even finish half of the...

Ordering is quite complicated. You enter a deep conversation with the desk personel until you are clear how your menu needs to look like. took us 10min. The price was a bit shocking too. Then the preparation started. You can see all the process in the open kitchen which is nice. But then when you see the ladies sloooowly handling each step you just want to jump in and do it yourself. Our baby started getting grumpy and we were almost leaving without the burgers. Once opened the package the package the amazing smell hits you. First bite and you forget the waiting and money. Great taste which deserves the price but needs service improvement. Will go again...

We sat at the restaurant. Food was packed in a paper bag, there was no tray on which we could put drinks and food to cary it to our table. Pommes was spread losely in a paper bag - we ordered a large portion and they packed it in a paper cup, but ad the cup was too small, they put the rest simply loose in a bag with all the other food. Drinks they gave only from coca cola. Burgers were wrapped in alu foil, Mc Donals offers more comfort and pays more attention to the food. Two cheeseburgers, two mini burgers for kids and 4 cola drinks 50 euro. Exoerience was not worth the...