Café Luitpold

I ordered two things: a kind of cake and hot chocolate. Food was decent, but service was mediocre. I don't know how the management train their employees.

Dôme au chocolat cake: decent, but I would not recommend this to anyone looking for a special dessert creation in Munich. For the price, I expect something more exciting.

Luitpold Schokolade: generous portion of hot chocolate, decent taste. I would say it was okay over a conversation, but I woule not seek it out just for the hot chocolate either.

Now...service was substandard.

• One employee told us to change the table as the seats outside we sat was closed. The employee proceeded to tell the same to some other customers and I saw the employee shake head--that is not an attitude that should be demonstrated to customers.
• One employee rushed to put my cake plates and hot drinks so that some of the hot chocolate spilled and the cake broke. That was rough. The experience felt cheap and rude. During payment, when the said employee came back with the bill and saw tht I was about to pay with card, the employee displayed frustration and asked me to come along inside to pay, to which I agreed. The employee told the amount and insisted on it when I wanted to check the bills. I felt pressured by this employee to hurry and pay, so I told the employee not to push me to pay as I wanted to check, but the employee kept insisting on the amount and raised the tone slightly, saying 'here, here'.

Organisation is also another point to critique. A waitress picked up two consumed glasses of drinks and deposited them at a table outside like a sore for the rest to see.

WC was clean.

Edit: I apologised for having mentioned the names and forgot about the Data Security Policy. I have therefore removed the names completely.

This review is just one opinion. Potential visitors can decide to form their own opinions.