I wouldn’t recommend a visit here.
Quick Summary: Ambience: 9/10 Food: 3/10 Service: 2/10 Prices: 0/10 (realistically should go negative…)
Starting with the good:
The ambience is wonderful. A small street, tucked away from the noise of the main strip. Absolutely beautiful. Candles on the tables, birds chirping, you couldn’t ask for much better.
Now the bad:
Service: The service was fine. The problem was there was no continuity, 1 person sat us, another person took our drink order, another our dinner, someone new stopped by to ask if we had been helped, another person delivered out food to us, There clearly wasn’t a system in place. And it wasn’t busy. We had the whole street to ourselves.
We felt very rushed through our dinner. It wasn’t a relaxed dining experience; and certainly not an Italian one (I can say that with confidence having spent the last two weeks split between Rome and Bari). None of this was a big deal, but for the prices we were paying we expected something a bit more seamless and less rushed.
Food: I was disappointed with the food, frankly. We started with the bread and olives. The bread was fine, two pieces of bread and a couple crostini sticks. A bit sparse (compared to the loaves we’ve had other places), but not a big deal, but the olives it came with were bitter and acidic. Yuck.
For appetizers we ordered the Tricolore (a caperse). Buffalo mozzarella with tomato and basil. We didn’t finish it... The mozzarella tasted as though it had come from the freezer, it was mushy and crunchy at the same time. Exactly what you’d expect half frozen cheese to taste like. Melting, but still had ice chunks in it.
For our main course we ordered the Beef Filet, and the Tuna. I won’t comment on the beef, as my spouse had that, but the Tuna was good. I liked it.
Prices: Our bill was as follows: Bread: 5e. Tricolor/Caprese: 15e. Beef fIlet: 35e. Tuna 35e. Pelegríno 8e. Wine: 38e.
It’s tough to be mad at a restaurant for charging the prices that they offered, but I will say, 8 euros is more than we payed for 12 liters of sparking water (a 6 pack).
15 euros for half mozzarella and tomatoes was not worth it.
35 euros for tuna?!? It was good tuna but it wasn’t worth 35 euros. We had full dinners for less than 35 euros.
The final nail in the coffin, however, was when they asked for a tip upon their payment prompt. This was our first experience with this in Italy or Greece and it felt very uncomfortable; very much “against the grain” of the culture they had.
Of all the dinners we had in Rome, Bari, and Corfu, this was the most expensive and the worst tasting. I feel as though this place is a tourist trap. This was the first time I felt this way on my whole trip, and it’s a shame.
It’s a stain on the otherwise wonderful hospitality and...
Read moreMost simply said, I would call this place a tourist trap. We are coming to Greece after a 10 day trip through Italy ( Rome and Puglia). This food was not even close to the amazing flavors and art of true Italian cuisine. The prices are steep for the food and service provided. We have always been willing to pay for a great dining experience and this did not meet the mark.
Overall, this has been our first meal in Europe where we have been disappointed. I truly felt rushed throughout the entire meal even though they were not busy. We could barely hold a conversation because someone was at our table every 5 minutes asking if they could remove our dishes. The service just felt very clunky and unpolished. They were cleaning up our table before we had even finished our meal. The manager even offered us a lemon-cello “ to go” and were not very subtle about wanting us to wrap it up. (We had only stayed about 10 minutes after paying our bill to finish our wine.)This is not what I would have expected for their price point.( 140 euros for 1 appetizer , 2 entrees, and a 38 euro bottle of wine.) The mozzarella in the caprese was mushy, the steak filet was tough and flavorless, the complimentary olives were over ripe and bitter, and the tuna was rare when we requested medium. Overall, the food lacked the flavor I have come accustomed to since traveling through Italy and Greece. For a 40 euro entree I expected better.
As I read through these reviews I am wondering if our appearance did not appear to be “rich” enough for “great” service. We had come from a swim and came back to our airbnb, changed and walked down the street for a close dinner. This however is no excuse, as any real fine dining establishment treats all of their patrons with respect and with their best service. Upon paying our bill the waitress asked us about leaving a tip and only offered tips in percentages. Even at nicer restaurants than this is Europe we have not been asked to leave a tip. (We are usually quite generous). I just found this distasteful and was a bit taken off guard.
We were unimpressed with the entire meal, and I reccomend saving your time and money and dine at one of the wonderful nearby local restaurants as their food and service is...
Read moreWe strongly do not recommend this restaurant. Our booking was at 7.30pm. It was reserved via our hotel, Angsana, earlier in the day. We arrived early at 7.00pm. We asked if it was possible to start our diner early. They guided us to the back seating area, mentioning that this is safer for children. The entire road was pedestrian.
As time goes on, we realized that they were filling all the table at the front of the restaurant.
They clearly didn't want brown people mixing with other colors/or sitting at the forefront of the restaurant. They just didn't want brown people representing their restaurant. When we asked two different servers, they said that it was due to the time of our booking.
Absolutely non-sense. We arrived at 7.00pm. Many tables were still empty when we left at 8.30pm (see pictures. We were the table with the drink on, while the rest of the tables were empty). If we were also told that those who reserved on their site got preferences. They also mentioned that some of the booking were reserved for 10.00pm (as if anyone will stay 3h in this restaurant). Some tables did not have any "reserve" mention.
If you believe in equality and diversity, and that service should never alter depending on the color of your skin, this establishment is certainly not for you !
We have raised this with the management of Angsana, so that they do not recommend la Cusina to any of their clientèle..
Service is poor. Came only to put the food. Not checked if water needed to be refilled. The margarita pizza came cold while the other pizza came hot.
Obviously, 0 for the atmosphere if you are far away from other people.. Obviously, 0 for the service if a 7.00pm booking is put in a corner when a 10.00pm booking is in the middle is still an empty table. Food was okay. Nothing that special.
On the picture, we are the table with a pink drink.
Also... see the way they comment on some of the bad reviews put some laughing emoji. Absolute shocking. We should have read all the comments before...
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