As far as food standards go, MCD is at the bottom of the barrel of fast food joints but this specific MCD located in Basvangudi is an entire class apart. From the time we entered we were greeted with chairs that were scattered around like a war-zone and the tables were littered with wrappers and drinks spilled.
It was the late hour, If the food was at least average i'd go through the night. But alas! The food was inedible and completely stale. The fries were saturated with salt as if that's the only spice available in their outlet. The Ice Tea, if you can call it that, was a concoction of sugar and water. God forbid anyone that tries their ice creams which is located next to the dust bins with a swarm of flies.
The staff need their own paragraph. The server looked so bored while taking our order that midway he just left us hanging and started to converse with a friend in the kitchen and came back to us at his own sweet time. He was so lazy in explaining about a meal combo that he almost began to yawn. Even the employees working here don't care about the food that MCD has to offer and neither do they care about removing the trash and arranging the furniture in their places.
As a personal experience, I've always avoided MCD and it has been 3 years since I stepped in from my last visit. Suffice to say, their standards have changed from worse to dreadful. The only saving grace is the ample parking space from the lack of customers visiting this outlet.
If you ever want to avoid fast food and begin dieting, take a sneak peek into their kitchen to see the unhygienic conditions that they work in and rest assured you'll reach for the exit.
Say a prayer beforehand if you decide to visit...
Read moreFirstly the staff are extremely lethargic, no professional ethics show towards the customers who walk-in. They do not even turn on the AC amidst this scorching hot weather, I even enquired and requested them to do something since it's really hot and suffocating to sit inside the restaurant and eat my food. They are absolutely clueless about the food orders that they are placing on someone's table and are not aware of what products they have packed inside. The supervisor or the manager guy is absolutely pathetic, it seems like he is sitting on one the tables, relaxing on his phone with free food and lazing around the place and not showing even a speck of responsibility when there are a bunch of customers around him. No hygiene SOPs followed, there are flies everywhere around the food. When asked for some extra tissues and ketchup the lady(GLORI) is staring at me and giving me attitude like I'm working for her and bossing around her for my chores. When in fact I'm the customer who has come here for the service. And seems like the staff are only interested to dress up for a runway walk with all that makeup instead of serving the customers.
Oh and forget to mention the rotten tomato slice that I found in my burger, I have added a picture of it too.
I absolutely hated the overall experience, McDonald's was my go to favorite place for any meal, but I'm extremely dosa with this branch. I will never ever visit this place nor suggest it...
Read moreWell I've been there 2 times and both the times I've seen bugs around seats ,service is not that bad the employees are friendly but they talk too much and too fast ,which can be hard to understand and there are employees near self order tabs ,I mean idk why you need them there (not the best place for introverts).about the food ,both the times I went the fries looked reheated and a little soggy although the tast was good ,but please don't just reheat and give it to us. The atmosphere was alright,bur I wasn't getting any net in there failed to pay via upi cuz of that and now I gotta call them when it shows payment successful and well wait to get my money back
Edit-i forgot to mention that once I wanted coke as my side drink instead they quickly ringed my order and gave me so sort of strawberry refresher which costed more ,and it was at the self order section,I did also request her that I do it myself but she insisted and couldn't even find my burger for 2 mins (i had to do it myself after that) and after that also she tried to take over and that is when she already ringed the strawberry Refresher so I couldn't say anything and well me thinking she ringed what I told her to (coke) went on to...
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