The Only Place — Restaurant in Bengaluru

A Legacy Tarnished: A Disastrous Experience at The Only Place, Bangalore

Date of Visit: December 29, 2024

Once a cornerstone of Bangalore's dining scene, The Only Place has sadly fallen from grace. Our visit today was an appalling experience, and I can confidently say I wouldn’t recommend this restaurant to anyone.

We ordered a selection of dishes, including their once-famous beef steak. Accompanying it was a side of vegetables that were not just unappetizing but outright rotten. The foul odor and taste made them completely inedible, raising serious questions about the restaurant's quality control.

When we brought this to the attention of a manager, her response was shockingly indifferent. After saying she would "look into it," she disappeared without any follow-up. When we finally managed to call her back, she casually explained that the vegetables were pre-boiled and stored, as if that justified serving spoiled food. An apology was only begrudgingly offered after persistent prompting.

Adding insult to injury, a senior manager arrived, not to resolve the issue, but to deliver an arrogant lecture about the restaurant's 60-year legacy. Instead of addressing our valid concerns, he chose to focus on how insulted he felt by our feedback. For the record, sir, the issue isn’t your legacy — it’s the spoiled food and the dismissive attitude of your staff. He even went so far as to boast about showing us the morning's vegetable purchase bill, as if that excused the abysmal quality.

Legacy does not excuse poor food quality, nor does it absolve the restaurant of treating customers with disrespect. The dismissive attitude of the junior manager and the ego-driven arrogance of the senior manager made it clear that customer satisfaction is no longer a priority here.

It’s time for The Only Place to stop resting on its past reputation and address the glaring decline in its standards. If they fail to do so, their once-celebrated name will become nothing more than a cautionary tale.

For those considering dining here: spare yourself the disappointment. Bangalore offers plenty of fantastic alternatives where quality food and customer respect still matter.

This wasn’t just a bad meal — it was a deeply frustrating experience that left us feeling disrespected and unheard.

Avoid The Only Place. It’s no longer worth your...

I visited this OG steakhouse after having it on my 'want to visit' list for quite a while. I am pleased and happy with the dining experience and the food which they had to offer here as such a kind of an American cuisine provision is seldom in this country. I ordered 5 dishes here and I recommend to be here as early as possible when the restaurant opens as occupants fill up seats quickly or maybe because I visited on a Sunday. However, I was one of the first customers for them to host and they did well. The servers were quick, gentle and patient. I ordered the mini lamb chops, Greek salad, chateaubrian supreme steak, philly cheese steak, Sirloin tips and they offered me 2 slices of complimentary garlic bread. The quantity was suffice and the place will be a relief to those who envy American steaks and their flavour. It might not meet those standards but just does serve some justice and flavour. Special compliments to their house-made mustard sauce. That was a banger. The lamb chops and Sirloin tips (this was on the salty and peppery side) were good. Their Greek salad was phenomenal. Super decadent and will be a non negotiable order if I happen to dine in again. I had my Chateaubrian supreme steak cooked to somewhere in between medium and well done and it was satisfying and satiating. However, my absolutely favourite dish which caught me off guard was their philly cheese steak (basically served as a sandwich with a 7"-8" bread). I substituted the french fries with veggies as my health senses started holding my back. Nonetheless, it was filled with juicy pulled steak, with tomatoes, mushrooms, a bit of sauce and a generous amount of cheese. Definitely a 9/10. This rating may change if I ever get to have the authentic philly cheese steak sandwich in the US :) My total bill summed up to 3,612 rs without any service charges. It is slightly on the expensive side, but considering the quantity, service, location and legacy, it is justifiable. Having said that, if they escalate the prices beyond their current price, then I might reconsider dining here. I definitely had a good time and thank you OP crew...

The Only Place in Bangalore, Karnataka, is a beloved culinary destination that has earned a stellar reputation for its American-style cuisine. Located in the heart of the city, this restaurant has been a favorite among locals and tourists alike for many years.

One of the standout features of The Only Place is its inviting and laid-back ambiance. The outdoor seating area, surrounded by greenery, creates a charming and relaxed atmosphere that is perfect for enjoying a meal with friends or family. The indoor seating is equally comfortable, with a cozy and rustic decor that adds to the restaurant's charm.

The menu at The Only Place is extensive, offering a variety of dishes that cater to different tastes. Their steaks are particularly renowned, cooked to perfection and served with a range of delectable sides. The burgers are also a highlight, known for their generous portions and flavorful ingredients. Additionally, the restaurant offers a selection of pasta, seafood, and vegetarian options, ensuring there is something for everyone.

Service at The Only Place is consistently praised for being friendly and efficient. The staff is attentive and knowledgeable, always ready to make recommendations or accommodate special requests. This level of service contributes significantly to the overall dining experience, making guests feel welcome and well-cared for.

Desserts at The Only Place are not to be missed, with the apple pie and cheesecakes receiving high marks from patrons. These sweet treats provide a perfect end to a satisfying meal.

Overall, The Only Place in Bangalore is a must-visit for anyone seeking hearty, delicious food in a warm and inviting setting. Its combination of great food, excellent service, and a pleasant atmosphere makes it a standout choice in the city's vibrant...