Chai Point - DLF Avenue Mall — Restaurant in Delhi

While the masala chai was good, but the interaction with the lady at the counter in the evening, made me conclude that management doesn't invest in proper training of its customer facing staff.

While making payment via card, I was asked if the card supports tap / contact less or I would prefer having the card inserted in the slot for payment. Since I am visiting India after few years, I was not sure if my card was 'tap enabled'. So I asked her that she can try that out and if it does not work she can insert the card Her response had been absolutely classic and it would definitely be worth sharing with others for a laugh! "mere pass bahut kaam hai, aap ek baar may bata dijiye tap ya insert card"...

While your customer service was appalling, however, your staff's rudeness made me smile and gave me something to think about. Good luck and happy new year to the Chai...

Out of three chai's i tried here, only one was great. Other two were very basic. Coming from the tea state Assam, I do have some advance knowledge and taste on tea. Definitely you can have a regular tea here but not great that goes with their name. Another thing, there was a broken chair in the seating area, someone could badly hurt if mistakenly sits on it and they didn't bother...

Has beverages and snacks.. Was pleasantly surprised to find that there was filter coffee also on the menu, that too with a sugar free option. Have a sneaking suspicion that. i got the sugary version since it tasted really sweet even though i put in only one packet of stevia. Coffee was great. Location is optimal since it's in one corner on the third floor of the mall without...