Aryaas park — Restaurant in Kerala

From 19 th May 2024 I wanted to give to this restaurant another try at lunch time today in the AC room... I was horribly welcomed, we can't imagine... It was 12pm and the young waiter who was in charge of the air-conditioned restaurant asked me in a very aggressive tone what I wanted: "what do you want" I told him that his way of speaking was very inappropriate, that I am a customer and not a beggar.... So I asked politely an other waiter to take my order as the previous one had an attitude so irrespecful... but no way!!! Because the waiter in charge of the AC room of the restaurant during that lunch, laid down the law with his other colleagues so that they would not take my order, and only him could take my order as he was the boss (but he is simply a waiter and the staff manager was apparently not there). I left that awful restaurant outraged by this lack of manners and respect. I am a French lady, I am 55 years old and work for an embassy here in India, this is the first time in 30 years in India that a team of waiters and cashiers have such bad intentions. I finally left for a lunch at "Gokul Ootupura" in Kochi, a vegetarian restaurant where I usually go and which I recommend 100%, whose cuisine is super excellent and typical of Kerala and where the staff is impeccable and very caring. I will never return to Aryaas Park in Fort Kochi and will ensure that my friends and acquaintances are informed of their malicious and abusive conduct.... THE DIRECTION SHALL REALLY SELECT THE STAFF WITH A BETTER EDUCATION AND THEY SHALL LEARN HOW TO SPEAK WITH CUSTUMERS, ESPECIALLY TO THE LADIES ....

April 2024 MY WORST EXPERIENCE Very bad behavior from the manager who tried to take more money from me when paying my lunch bill. He stared at me angrily with insistance when I pointed out that he was taking more than my bill... He didn't stop to stare at me badly for a very long time....

Also, this is not the first time this has happened to me with this person... he has always been very rude to me, not respectful at all... I am a french lady and I work near Fort Cochin... so I came here regularly because the food was good and the rest of the staff nice.... But now I'm looking to eat in another restaurant where tourists are welcomed and especially ladies with respect.

That manager in Aryaas does not have the quality to be in this position, he is very arrogant, dismissive and dishonest. Several people around me as well as local ladies also had a bad experience with him.

Hope the owner of the Aryaas Park in Fort Cochin and of the chain will be inform through this message as I couldn't get his name and the chance...

TOURISTS and FAMILIES BE AWARE! ESPECIALLY GIRLS!

Waiters tried to charge on us for fighting, which was not needed and also did the same with ladies.

This place is not tourist friendly. Waiters and managers don’t have basic manners to speak with customers (especially guy with tattoo on neck). They think they are doing social service by giving us food. They need to understand that customers pay for food.

Waiter made a mistake and Hot Dal fell on one of us which we understand as he was carrying 3 items at a time. But instead of saying sorry they blamed us that we were not sitting properly and two of their waiters started charging on girls as if they will attack us.

Waiters won’t explain you what is their special thali and if you ask any questions they will give response in irritating way. Even you have to order everything at once if you give order 2-3 times they will talk to you in an insulting way. Also, you are not allowed to share anything from thali even if you want to as they keep monitoring you until you finish thali. I mean seriously, these people are worst in the world.

Hotel management team please hire some educated people. Don’t hire such illiterate gundas. Your restaurant ruined our entire trip and if you can’t handle your staff just shut down your restaurant.

Just gave 1 star because can not rate in negative.

@oyo management team, hire some decent waiters and don’t keep gunda’s (especially like guy with tattoo on neck). They can actually do some crime and girls are...

I went to this restaurant to eat breakfast this morning and We sat on a table where there were a lot of mosquitoes.They bit me definitely. I would not lie about it. After a while another friend joined so we took another table but as there were too many mosquitoes, I pulled out the chair and put it under the fan.I saw that there is ample space for three people to walk in at a time.I thought it should not trouble the other guests coming in but the server person came up to me first and said please move the chair ,I pulled it a bit further Close to the table and I said I m not going to the other side of the table because there are mosquitoes and put some mosquito incense. He immediately went and told to the so called Manager I guess he comes and argues with me, instead of addressing the issue , that there are no mosquitoes, Nobody sees any mosquitoes and it's only me. What a pathetic response. I said the bit me and there is dengue in the season you must be careful. But he'll, who cares about people?This is the sad reality that people absolutely lack empathy and professional ethics and etiquette that is also zero. I wish all Humans can be...