I booked T’ang Court for our intimate family engagement ceremony (Tingjing), but unfortunately, the overall experience was disappointing—especially for a restaurant under a luxury hotel like The Langham.
From the start, I informed them clearly via WhatsApp that this was for a family engagement event with 8 people. They recommended only one room—which had a giant “Shou” symbol on the wall, a symbol usually associated with birthday celebrations. I even asked, “Is this the only option?” and they didn’t respond. At that point, I didn’t realize each room had different symbolic meanings. Later, I found the Plum Blossom Room on their Instagram, which looked more spacious, so I requested to upgrade for 10 people—not knowing that room also had the Shou symbol. We only realized on the day of the event, and our elders were understandably disappointed.
Afterward, I discovered that they actually have a similar-sized room with a Double Happiness (囍) symbol, which is traditionally used for engagements or weddings—yet no one ever offered or recommended this room, even though I had clearly said this was an engagement ceremony. For a high-end Chinese restaurant, this lack of cultural awareness and attention to detail is really unacceptable.
On top of that, the service felt rushed. Although our event was booked from 13:00 until 15:00, the staff started giving off vibes like they wanted to close ASAP—cleaning up and even saying things like “Do you want to take the flowers or we’ll throw them away?” No manners, no warmth, and definitely not what you expect when you’re hosting a family ceremony, actually you can recommend us to start earlier like from 12 if you are really NEED to close at 15:00.
To make it more frustrating, I had asked in advance if we could place flowers on the table and was told no deposit was needed. Then later, they said we had to place a 7.5 million IDR deposit, even though I sent the same flower photo both times. Even our florist mentioned this kind of policy is unusual for small, simple table arrangements and they usually decor at this place also.
Food-wise, the presentation was beautiful, but taste-wise just okay—visually nice but mostly bland. For a bill with MC 18million and we spent total of over 21 million++ IDR, the overall service, event guidance, and staff communication were honestly lacking.
Not to mention, their written confirmations always contained errors—from spelling my name wrong, listing the wrong number of guests, to mentioning the incorrect room name. These constant mistakes gave a really unprofessional impression, especially from a restaurant that positions itself as a premium venue for special occasions.
If you’re planning an important event like an engagement or wedding, make sure you double-check everything yourself. Don’t expect their staff to guide or educate you on what’s culturally appropriate, even though they’re supposed to be a top-tier Chinese restaurant.
T’ang Court seriously needs to improve event consultation, staff education, and sensitivity toward cultural details. When a guest says it’s for an engagement, they should be offered proper recommendations—not left to discover after the fact that they sat in a “birthday” room. Details like this matter, especially in...
Read moreIt is with composed resolve and deliberate clarity that I must bring attention to an incident that reflects not merely a lapse in service, but a profound failure of respect and refinement. During my recent visit to Pang Court Jakarta, I was served a dish so aggressively oversalted that it defied the very principles of balance and restraint that define Cantonese cuisine. When I pointed this out, the maître d’—rather than demonstrating humility—removed one of my prawns and took it to the chef “for verification.” He later returned with a response that can only be described as astonishingly insolent: “This is the recipe.” When I declined a replacement and requested an apology, I was told that the chef “did not speak English.” Upon my offer to converse in Cantonese, they sent a young sous-chef from Guangzhou who did not even know where Hong Kong is. The irony of this would be amusing if it were not so profoundly insulting. Such behaviour would be unthinkable in any establishment worthy of the Tang Court legacy. What occurred at Pang Court Jakarta is not a culinary misunderstanding but an act of cultural negligence — a complete disregard for both the guest and the heritage this restaurant claims to represent. The maître d’s conduct was uncouth; the kitchen’s attitude, defiant. The scene that unfolded was one of indifference masquerading as professionalism. Let it be said clearly: a restaurant that hides its incompetence behind language barriers and excuses has no place using the name Tang Court. The Langham Hotel Jakarta should be reminded that refinement is not achieved through chandeliers and uniforms, but through grace, humility, and an unyielding commitment to excellence. If Pang Court Jakarta continues to operate under this banner, it not only damages its own reputation but disgraces the Tang Court name and all it stands for. Accordingly, I request that this matter be handled with utmost seriousness and discretion. All correspondence regarding this incident should be directed through the Concierge of the Four Seasons Hotel, who will ensure proper delivery and response. Let there be no misunderstanding: luxury without manners is not luxury at all — it is merely pretension in silk. Pang Court Jakarta has not simply fallen short; it has failed the very definition of...
Read moreBeautiful decor, attentive service and delicious dishes. I had the fortune to be invited to an event conducted here and was served with a set list menu.
All dishes were delicious and impeccably cooked. For starters, we had pan fried scallop with garlic (love it), pickled chill cherry tomatoes in plum sauce which tasted sweet but fresh the same time and fried dice chicken in crispy cups.
For the main course we had 7 dishes: Fish Maw and abalone soup. Fried Mutiara Lobster thoughtfully cut into eatable size so you can eat in comfort an .Love it. I also love the Pan Fried Honey Glazed Ribs. So tasty and also in size-able eating cuts. Black Pepper Wagyu cut into cubes, flavorful and tender but many other restaurants serve these so it was not spectacularly extraordinary. Steamed Grouper with Scallops and Radish was delicately flavorful, but in my opinion could be more tender. Bean Curd Roll with Mushroom and truffle sauce which looked like xiao long pao. Unique blend of truffle and mushroom flavor but by this dish I was so full I could only eat one piece (what a waste 🥲). Love the Egg and Truffle Fried Rice (even though I was almost in a food coma by then) - the truffle flavor was just right, not too overpowering but you definitely know it’s truffle.
Unique desert of thin white chocolate in the shape of egg shell (garnished with thin apple slices in the shape of flower) filled with cream sitting on top of crush iced laced with lime if I was not mistaken.
Overall it was a great and unforgettable experience especially after being told the price: a whopping Rp.3,5 million per person (probably already discounted since the organizer booked the entire room and all the adjoining smaller private rooms!).
This place is recommended for those who are...
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