Very poorly managed staff- there didn't seem to be any sort of system (like servers being divided to look after a section of tables). Impossible to get a table even though half of them are empty- they make you stand at a reception desk that is mostly unattended.

We visited on the last night of the Cork Jazz Fest, and when I first asked about getting a table I was told to go over to the reception, and stood waiting for a good 10mins while it was unattended. Eventually we just walked up and sat at a table, and we got asked to go back to reception. Gave the place the benefit of the doubt and chalked it up to the place being busy for Jazz Fest.

Made a booking for the next night- waited 10mins at reception again, finally got brought to a table and it was next to the bar so people were on top of us and nearly hitting off the table while queueing for drinks.

After being brought to the table, we ordered a drink and looked at the menu. We were waiting another 20mins until the drinks were brought down, all the while trying to flag down our server (or any server at all), and when she came with drinks, she then asked us if she'd taken our order for food.

At this point we just paid for our drinks and left. We had a booking for 6pm, and even with the booking, it took 10mins for someone to come to reception and bring us to a table, and after another 20mins we still hadn't even ordered.

I'd give this place 0 stars if it was possible.

The layout of the place was such that the stage was facing closed off booths, so the only way to properly see the musicians playing meant that you had to stand directly in front of them- which would have been fine if the PA system wasn't so ridiculously loud. The music was so loud, to the point that there were feedback screeches every couple of minutes.