Bambu Restaurant — Restaurant in Limerick

Got food delivered. Called the restaurant to order. Guy on the phone was extremely abrupt, rude and was clearly trying to get me off the phone, a person that clearly shouldn’t be working in hospitality. He hung up and I had to ring back to pay by card. He then told me he’d ring me back later to take card details. Delivery took about an hour and 15 minutes. I had ordered 3 portions of korma but only 1 was delivered. I had to then call the restaurant again. The same guy on the phone tried to convince me I only ordered 1 when I asked for 3 as my card was charged 3. I was told they would be delivered within 20 minutes which initially I didn’t mind. However, it took them over an hour to deliver the rest of the food. When the delivery driver got to my house, he demanded money for the food. However, I had paid by card and the money had come out of my account. He took back the food and told me he had to call the restaurant which took another few minutes. There’s clearly a lack of communication in the restaurant with their staff. The guy on the phone was terrible at communicating and when I tried to clarify my order he would speak over me, no wonder he got my order wrong! As far as the food went it was ok. All of the food was cold and had to be heated up. Appalling service. I will happily stay away...

The food was the best I've had in a long time, it was delicious, all the ingredients were fresh and handmade, and from even looking at the presentation of the food it really showed that they put in sincere, honest effort to make it taste really good. I've had a lot of Thai food over the years, and their Phad Thai chicken is among the very best that I've had. It was carefully made, the chicken was cooked nicely and separately, and every detail was perfect. The sweet and sour chicken with rice was perfect too with fresh ingredients. The cheesecake dessert wasn't too sweet, and I could eat the whole pie it was so good. We met the owner as we left, and when the owner is involved it's a good sign. The music and quality of the space is top notch too. The quality of everything is like a high-end restaurant, but at super reasonable prices and generous portions. I'd gladly pay a little more for the food than the listed prices, it's that good, so I tipped. The value for what you get is excellent. You won't go away hungry. I went here a few...

Service was fast and very friendly. We might come back and give a second chance to this place just for that.

But if I order samosas in an Indian restaurant, I expect the real deal and not something that tastes like it comes from the frozen snacks section. Not that it was bad, but it's not worth the money. I was disappointed not to be served green chutney and tamarind chutney with the starters, instead there was a sort of lemonish raita which we didn't eat.

Both curries we were served were way too sweet for our taste. The Rogan Josh was very bland and we didn't enjoy it, although our kids ate some. The paneer karahi was nicer and would have been great with more bell peppers and less sugar ! The naan breads were nice as well.

All in all, not a bad experience but not...