McDonald's Milano Duomo

I received extremely poor service at this McDonald’s, which is completely different from my past experiences. It’s not surprising given the number of similar comments on this site.

When I need a quick meal with good air conditioning and a decent atmosphere, I usually choose McDonald’s. However, the behavior of the "security guards" at this location was unacceptable.

I wanted to sit at a table while my friend ordered our meals (the table was not even cleaned after the last customer). A man approached me, stating that I couldn’t sit without ordering. I explained that my friend was ordering and the store was crowded, which might take some time. Despite this, he repeatedly approached me, demanding proof that my friend was actually ordering and even mimicking my actions with my phone. Trying to cooperate, I showed him my friend.

After finishing my meal, I couldn’t rest or wait for my friend to return from the restroom. Another "security guard" insisted I leave immediately. This is the first time I’ve experienced such terrible service at McDonald’s, where it felt like they were rushing to kick me out to serve new customers.

I’ve seen many similar comments requesting re-training, but it seems clear: "THEY ARE TRAINED FOR THIS MANNER" since nothing has changed in the past year.