Trip Advisor needs a rating between Good and Excellent. This place would be in that zone. I think this hotel's rating depends on the room you have. I had a terrace suite on the 6th floor #608 and was expecting it to be great considering that I was paying a significant amount for it; it wasn't. My kids were across the hall; there are very few connecting rooms and I don't think there are 2 bedroom suites available in this hotel. I was offered an upgrade at a very decent price to the presidential suite but that was huge and overkill and its terrace didn't have a Duomo view which i really wanted. It was also far down the hall from my kids but at least that suite was spacious and bright. My suite was sort of like a railroad car in a narrow space and it felt dark and narrow, and I couldn't even find space to roll out my back on the floor even though I was in one of their top suites. I never sat in the living room which was just a couch and a table with very little space around it. The terrace was small and saw just some spires of the Duomo. What really peeved me was the lighting system. I called in someone to explain things to me and even after 24 hours I couldn't figure out how to work the lights. Every time someone threw off the master switch in the front of the suite, all the bathroom lights went off driving whoever was inside insane, and it was all or nothing in the bathroom. There were no lights in the toilet and no night lights. At bedside, you had a left side and right side of the same button that did different things. It was absolutely awful considering it's a 5 star hotel that should know better, and the hotel has been around now for over a decade; i stayed here ten years ago and liked it better then. They should just throw out the entire room electronic control system and start over. It was the worst I've ever seen.||The gym was below ground and dark and pretty small but it was adequate. The spa area had a decent steam room and a jacuzzi (but no pool) and some nice treats. The highlight of this hotel is breakfast; it's outstanding with all sorts of good bakery and various items. Dinner here at the restaurant was also rather good but the gelato at dessert was not very good and hey, we're in Milano where it should have been magnificent. The best argument in favor of this property is the location just off the Galleria right around the corner from the Duomo. You can walk roughly 5 minutes to La Scala and about 10 minutes to Via Monte Napolean. I don't know that the Four Seasons would be in as good a location, but I'd be interested if the hotel was brighter and had larger rooms that were more intuitive. One thing that bothered me was that the valet or security staff out front hardly spoke English. I asked 3 people out front if they knew if the Olympics were going to be in Milan next year and none of them understood me. The concierge gave my kids lousy dinner recommendations (to very touristy restaurants) and my wife lousy sightseeing recommendations. We felt we were being treated like dumb Americans. Of course, the service is high here and friendly but there are definite things they can improve. When we checked in, there was a fruit plate in the room with a large mango. I brought it downstairs and asked if they would refrigerate it overnight and serve it at breakfast. A staff meeting ensued while they discussed with the chef if they would do that. They did, but at great hotels, there is no discussion. I've stayed at the Park Hyatt in Zurich and Vienna the past year and liked them much more than this one. Maybe I chose the wrong room, but I felt that I overpaid for what I got (figure about 3,500 Euros a night for the suite), and I really didn't enjoy the functionality of my room. This place impressed me on the service side much more during my last visit 10 years ago and I had a great room during that stay, a junior suite with a Duomo-facing terrace. My earlier review was much more positive. I don't know if I was just unlucky or if there are areas the hotel...
Read moreWelcome to my detailed review of Park Hyatt Milan, a luxurious 5-star hotel located in the vibrant city of Milan, Italy. Having recently stayed at Park Hyatt Paris, I was pleasantly surprised by the modernity, spaciousness, and superb location of Park Hyatt Milan. From the moment we arrived, we were greeted with exceptional service and treated to a remarkable stay.
Aerial View and Environment: The video begins with a breathtaking aerial view of Park Hyatt Milan, showcasing its prime location in the heart of the city. Nestled amidst the elegant dome rooftop shopping mall, the hotel stands tall, exuding sophistication and luxury. The surrounding area is bustling with tourists, creating a vibrant and lively atmosphere. The convenience of having Milan Doumo right next door adds to the hotel's allure, making it an ideal choice for travelers seeking both luxury and accessibility.
Room Experience: 519 with Street View: The moment we entered, we were struck by the modern design, tasteful decor, and attention to detail. The room was considerably more spacious compared to our stay at Park Hyatt Paris, allowing us to unwind and relax in utmost comfort. The street view added an element of charm, providing glimpses of the bustling city life while maintaining a serene ambiance within the room.
Comparisons with Park Hyatt Paris: In terms of modernity and spaciousness, Park Hyatt Milan outshone its Parisian counterpart. The Milan property offered a more contemporary and stylish aesthetic, incorporating sleek designs and luxurious finishes throughout. The room at Park Hyatt Milan felt more expansive, allowing for greater freedom of movement and a heightened sense of relaxation.
Location Advantage: One of the key highlights of Park Hyatt Milan is its enviable location. Situated within a fancy dome rooftop shopping mall, the hotel offers easy access to a myriad of high-end stores and boutiques. The area is a hotspot for tourists, creating a vibrant and dynamic atmosphere. Additionally, being adjacent to Milan Doumo, one of the city's most iconic landmarks, adds to the hotel's appeal. The central location enables guests to explore Milan's attractions conveniently.
Breakfast Buffet and Dining Experience: While Park Hyatt Milan's breakfast buffet was excellent, it fell slightly short compared to the offering at Park Hyatt Paris. Nevertheless, the breakfast options were varied and delicious, catering to a range of tastes and dietary preferences. The dining experience at Park Hyatt Milan remained a delight throughout our stay, with the hotel's exceptional culinary team delivering an array of delectable dishes.
Exceptional Service: The staff at Park Hyatt Milan exemplified warmth, professionalism, and attentiveness. From the moment we checked in, we were greeted with genuine smiles and personalized service. The hotel staff went above and beyond, surprising us with a champion delivering ice, tasty chocolates, and handwritten personal greetings. The level of care and attention to detail truly elevated our stay, making us feel valued and pampered.
Conclusion: In conclusion, Park Hyatt Milan is an extraordinary 5-star hotel that embodies luxury, modernity, and impeccable service. Its prime location amidst a fancy dome rooftop shopping mall and proximity to Milan Doumo makes it a coveted choice for travelers seeking a memorable stay in the heart of Milan. With spacious and contemporary rooms, exceptional service, and a delightful dining experience, Park Hyatt Milan surpassed our expectations and left us with cherished memories of our time in this magnificent city.
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Read moreIt’s a Park Hyatt, what else is there to say apart from the hotel living up to the brand's reputation? If I had to choose one word to describe my stay it would be…exceptional!
The hotel is situated in the heart of Milan, right next to the Galleria Vittorio Emanuele II shopping arcade and less than a 5-minute walk to Piazza del Duomo di Milano. While visiting Milan, you could not ask for a better location.
From the moment you enter, you sense that you have entered a luxurious hotel. The exterior and public interior spaces are beautiful. The breakfast area and the bar looked amazing, especially with the Christmas decorations.
Every member of the staff was at the top of their game and treated me like a VIP.
My ‘Park Queen’ room was splendid. The room décor was high class and very well done. The room itself was immaculate.
The bathroom area was like stepping into your private spa oasis. The massive marble shower area came equipped with a bench and a huge rain shower head, the finest I have ever experienced. I did not use the separate bathtub, but it did look quite inviting as well. My only criticism was that the various soap brands offered (Lorenzo Villoresi Firenze) were not something that I loved. I prefer the Grand Hyatt soap brand (Balmain Paris).
The bed was heavenly. I could not have had a better sleep.
The TV station selection was extensive but like in other Italian hotels that I’ve stayed in during this trip, the English Channel selection was limited. On the other hand, the Wi-Fi was excellent.
The closet offered ample storage space. The room safe can accommodate a 14” laptop. The room fridge was packed with minibar items. Due to my Hyatt member status, I received several water bottles per day during my stay and the water bottles in the fridge were free as well.
The hotel breakfast was great. The breakfast selection options were vast, with the option for a custom egg order. As mentioned, the breakfast area décor was beautiful.
The hotel bar has a fantastic selection of drinks, with the bar itself looking terrific. I wish that such a beautiful bar had some live music instead of the jazz track recording, which was nice but not as nice as a live jazz band (fond personal memories of my stay at the Park Hyatt Tokyo).
I also visited the hotel spa. The men’s change room was nicely equipped with amenities, a large shower, steam room, and a comfy seating area. The spa’s small pool/hot tub was empty when I was there. It was very relaxing. As nice as it was, I was expecting a bit more from such a luxurious hotel, especially if I was not the only one in the area and had to experience it with other hotel guests.
When staying at such a luxurious and famous hotel, one of the finest in Milan, you can expect to spend a hefty sum. Was the price of admission worth it in my opinion? Absolutely! I look forward to staying at the Park Hyatt...
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