ONO Sushi Experience — Restaurant in Milan

Horrible food, was not expecting that.

We ordered 3-4 appetizers and only one came. The boat for one which was a small platter had only a few pieces on it and it tasted worse than the cheapest sushi places I've been to all around the world (less than 5 eur).

Rice was stuck together like it was a single piece, nothing was fresh.

After we ordered cooked food hoping it was better we were horribly disappointed and got up and left refusing to put anything else from this place in our bodies.

The people next to us were visibly disappointed as well and our bottle of plain water arrived only when we left the restaurant.

I have no clue how this place has these reviews, I for one will avoid it like the plague and advise all my friends to...

DONT GO! Save yourself. The place 10/10. It’s chic and about the only good thing it offers. Food 5/10. Honestly the sushi from the supermarket tastes the same as this one or even better. Dishes over loaded with mayo or dressing. A clear sign of low quality ingredients. Service 2/10. It was REALLY slow, was there 2 hours on the all you can eat pranzo and our second order of dishes only half made it to our table. The waiters excuse “It’s Sunday”…. an unacceptable excuse for service that slow. Either have iPads like most sushi places or train staff better in delivering correctly and on an acceptable time. Got dishes from tables next to us delivered to our table. Honestly, there’s way better sushi for the same...

Very dissapointing experience. We were there at opening hours and nobody would attend to our table. We had waited for awhile until we got up and asked one of the waiters whats going on. Apparently you have to write on a piece of paper the number of the product you’d like to order, then leave the paper at their desk (or do they pick it up? Who knows..).. Very little customer-orientation. And then there was the sushi.. asked for the most basic rolls with avocado/cucumber and was given something dry that would unpack itself too easily.. would not come again. Also, too few...