Rafilin’ Pizza&Cantin’ — Restaurant in Naples

I came, asked if they had pasta with white sauce. They gave me a menu in Italian, which of course I don't know. the waiter offered some pasta from the menu, I asked do they have pictures, because I don't understand what he means. he just found pasta with scallops on Google and showed it. I said I DONT WANT a comb. Is it possible to add another seafood, but the main thing, with the WHITE sauce(showed him pic from here),maybe with squid or octopus. He said “ok,also we have mussels”, I said NO, I don't really like them. I asked to finally come up with something with WHITE sauce. As a result, he brought me pasta in OIL with a lot of seafood (including scallops and mussels, which I said I didn't want), without white sauce, and in addition to this, it all smelled very bad, I immediately told the waiter about it. He replied "you just haven't tasted our mussels". I tried to eat, but the smell just made me sick. I asked for the bill, and said I can’t to eat it, and he brought me the bill included 20€ for that paste. The waiter, who thinks that tourists can be pushed on everything, counted the most expensive pasta for 16(although all pastas in menu were 10€ each) and additional products, (of course I wasn’t warned about it). As a result, he didn’t accept my 50€(banknote was damaged) and told me go to change. I became furious, because i didn’t want to pay at all for THAT! Karma: he paid half for this, because I had only 15€ more). If it cost 10 I would probably leave in silence, but 20, no apology, no attempt to correct the situation, and they sent me to change the banknote! Corona they served without salt and lime too😏 I don't like places where tourists are not considered people and looking for profit, do not listen to...

We got 3 pizzas and they were just normal, nothing special especially for the price but we expected something way better hearing about how delicious neapoli pizzas are. there were no gluten-free options which unfortunately isnt unsual in restaurants but one of us is gluten intolerant and had to choose something from the appetisers instead of changing restaurants (which we should’ve done) because very few were open around that area that time of day. So we ordered clams- got them without any souce and they were pretty much flavourless, all 4 of us tried the rice omelette as well but no one wanted to actually eat it. the owner seemed very nice at first but soon after she stsrted to show weird attitude towards us, me and another customer had our plates taken away without asking before we even finished our meals. After experiencing the very avarage pizza, the terrible appetisers and looks of judgement from the owner we got handed a check with a coperta worth 8€ which is just ridiculous in a place like this as we wouldn’t have left a tip in this situation. Definitely not a tourist...

We visited this restaurant for dinner.

Firstly, the waitress offered us a table but nobody brought a menu until we asked for it. When she came to take our order, we asked how the fried calamari and prawns dish (€15) was served (eg. accompanied by salad/chips) as there was no english menu. She wasn't very helpful and communication was difficult. We were told that it included the chips/fries.

On arrival, the quantity of food to the price charged was very poor and when paying we realised that the fries had been charged extra €5 per portion. After explaining what we were told they agreed to remove the charge for one portion of fries. We ended up paying 35eu for 2 baskets of seafood as in the image and 2 baskets of fries, plus service charges.

Said waitress was also rude to one of the other waiters.

The atmosphere of the restaurant is very nice but the whole experience...