Pizzeria Acqua & Farina — Restaurant in Rome

This place is a joke... First of all, the place looks like it's only halfway ready to receive customers. There is no atmosphere, they are still looking for a whole lot of staff... The waitress was drunk, and it is not the first time, as we learnt from the next door restaurant customers where we went to get dessert since the food was so bad. When she served our dishes, her thumb was dipped right into the pizza, very gross. She didn't even know what she was serving us and called out the wrong dish name. Then as we were done and the plates had been cleared, she tried to serve us plates again. We told her it was for the table next to us, we had already eaten (there were 3 busy tables at the restaurant FYI). She then came back and said she'd be back with menus, so we told her, again, we had already eaten. They have no drinks/wine list, their register cannot split bills, they don't have an item in their register for wine. They charged us more than we ordered ... All little things that are just indications that they are not ready to be open. And you know what, all these things would be ok if the food was delicious, but it's not. We had 2 pizzas. The food is as good as frozen food from Jewel, except each plate costs around 15€! My pizza did not even have cheese! Have you ever seen a pizza without cheese, aside from a vegan one??!!! Anyway, I was so excited to have a new pizza place in the neighborhood but i won't be going back anytime soon. I am not sure how long they will survive, everything...

Well after an exhausting exploring day in Rome I returned to my hotel and started to look for a place where I could order take away pizza. Just around the corner this place popped up with a good review. I entered the restaurant and ordered 2 pizzas one diavola and one amatriciana for both me and my girlfriend. I returned to my hotel to find out that the pizza amatriciana had no guanciale and basically I was eating tomato sauce with a small amount of pecorino cheese sprayed on top. Also the pizza felt like fast food pizza. Went back to the restaurant and tried to explain the situation, that my pizza was lacking guanciale and they told me that it was hidden inside the tomato sauce, it wasn't, in the last 3 days I ate guanciale every day in different forms so I could tell that was lacking the guanciale. Despite that they said that they would put more guanciale in the top, that was my fault I should have not accepted that. Their solution was placing raw slices of guanciale on the top. Once I arrived back at my hotel room I could not eat more than 2 slices and my girlfriend also told me that her pizza was not tasting as good as we were used to. I tried to eat the diavola because I was hungry and immediately figured out that the pizza was burned on the bottom. Overall a terrible experience, I do not recommend it and I'm amazed at how the hell this restaurant has 4.5...

One day I was craving for a pizza, but couldn't be bothered to eat a restaurant. My search for a pizza take-away lead me to this restaurant. Young guy who spoke English told me that I could have a take-away pizza. The guy was just a normal dude, was helpful, not pushy. The pizza was amazing! An absolute authentic Italian pizza, as it should be. The next day I came back to have another pizza, but this time I ate there. A nice old man and woman (presumably family) helped me sit at a table. The pizza was again delicious. But I was saddened to hear he would go on vacation till the 2nd of September 2021, by then, my vacation would be over. The atmosphere, the staff, and the food are great. The price was very, very affordable! I...