Ristorante Due Fratelli — Restaurant in Venice

First and foremost, I am convinced that herein lie a ton of fake positive reviews. This place is obviously just another bait-n-switch tourist trap as seen all along any main strip. We went to this restaurant in good faith based on these so-called high reviews. We also went at 6:30pm after making a reservation, in order to take advantage of their advertised all-in-one special for 13 Euros, which is baloney and where the BS bait starts... because once inside, they tell you that it's only a lunch special. This tactic works 99% of the time because by the time most tourists sit down and get comfortable, they find it too hard to simply get up and leave. In my case, the BS wagon kept rolling when our server told us that because we had my 5 year old son with us, he spoke to the chef and they were going to make an exception. Hence, we never saw our waiter again. He seemed to have gotten pissed off and just passed us on to some other poor schmuck who was overwhelmed. Okay, so we ordered. My spaghetti in squid ink was nice, but nothing stellar to cry over, and my wife and son had the spaghetti Bolognese, which was also nice, but lackluster. Everything took forever, by the way. 40 minutes after we finished our 1st course, I had a peice of steak, which I had specifically ordered well done. I got a rare to medium rare steak that tasted like fish, indicating that they cook or fry their meats on or in the same oils. This is solidified by the fact that the chicken breast my wife and son got also tasted fishy. After a brutally long wait to pay, we finally got to the counter, where the guy at the register proceeded to insult my ability to speak Italian, and told me that if I paid with my credit card, I had to pay an extra 10 Euro. They do this because they know most folks don't carry that much cash on them. I ended paying an extra 20 euro at the end of it all... and even though that may seem like chump change to some people, it's the principle that counts!! At the end, I give this place 3 stars. I would really give them 2, but I rather be kind and not seem to be a jerk... but... this restaurant is definitely NOT a 4'ish star place. I would just stay away from anything close to or on the main streets of Venice, and find a restaurant that is more honest, genuine and friendly that might be further tucked away from the limelight. These "two brothers" are...

When you think of Italian food, you think of food full of passion and flavor. These emotions were completely and utterly not present at Ristorante Due Fratelli.

But then again, this is expected when the head chef is a microwave…

It’s actually amazing how you can be in Italy, surrounded by some of the most desired ingredients in the entire world and yet somehow be proud to serve a pizza that tastes like a frozen supermarket pizza. But that in itself might be too much of a compliment because at least that frozen pizza will have a sauce that tastes like something. At Ristorante Due Fratelli, the sauce tastes like nothing. But this is to be expected because microwaves have no soul.

But wait! There’s more…

After my pizza came out, the rest of my group’s meals did and I wanted to cry. There were two different meals ordered between four people. First was the lasagna, which came out looking like a deluxe dog’s dinner. But, you know, sometimes food tastes better than it looks. This was not the case for this lasagna. In fact, I think it would be animal cruelty to feed this to your dog.

But hold on… it gets worse…

The mushroom tortellini was the other meal ordered by my group. I have never seen a dish look so sad in my entire life. To begin, the group received raviolis instead of tortellini… Like how does a mix up like this happen in Italy? To further worsen the situation, they were drowned in this milky cream sauce that turned the dish into a soup (spoiler: it’s supposed to be a pasta dish) and was sprinkled with some of the worst mushrooms you could find in all of Italy. I mean, they looked and tasted like a zebra's tongue. Watching my group have to eat this atrocity of a dish made me feel I was watching my parents getting divorced.

Overall, it’s amazing to me how you own a restaurant in a beautiful country that is filled with the best ingredients in the world, and yet somehow manage to make such low quality food. I generally wanted to chain smoke to get the taste of this soulless disgusting food out of my mouth. It’s a shame because the place does look kind of homey, and the waitstaff were really nice. But you can’t be in Italy not only serving sub par food, but also charging the money you do for it. It’s...

ABSOLUTE TOURIST TRAP!!! AVOID AT ALL COSTS MAJOR SCAM!!!! EAT HERE AT YOUR OWN RISK!!!! DO NOT TRUST THE REVIEWS!!! CHINESE MANAGEMENT NOT ITALIAN ONLY THE STAFF WERE LOCAL

My fiancé and I ordered oysters, ham with melon, scampi with risotto and baked lobster. Only thing edible was the ham and melon, which also tasted like store bought. Oysters were spoiled and dead, had one and immediately felt wrong. Scampi was replaced with tiny river prawns used in Chinese fried rice and the risotto was microwaved. Lobster was frozen and camouflaged with salted breadcrumbs.

Couldn’t eat any of it so decided to get the bill and asked for the manager/owner, who didn’t voluntarily come and see what was wrong but instead staff asked me to go inside instead. (We were sitting outside) Most ridiculous part was the bill was 300 euros for inedible food

Owner was hiding behind the bar and when confronted, she acted like she was only a cashier and not an owner, then yelled at the staff in Italian for ratting her out as owner. Ended up paying 100 euros and left hangry.

Also heard a few other tables complaining about their special “freshly caught” flounder for 2 ppl at the price of 96 euros really?!! Saw the fish and definitely didnt worth more than 50 euros. We were not the only ones that left unsatisfied and felt scammed.

The waiters and staff were friendly and I saw one of them got frustrated in the kitchen when i was going to the bathroom. I think the staff are forced unwillingly to serve this kind of food and getting terrible feedback when the management only cares about maximising profits. And there is a mandatory 12% service charge to add to this ridiculousness.

You know something is weird when a restaurant like this has 10k+ reviews with 4.7 rating while the best restaurants Ive had in this city only had around 400-1k+ reviews with about the same rating. Seriously I would give zero stars if i could, and this establishment should feel ashamed for lying to customers and serving overpriced garbage like this.

Reply to owner: My intention is simple. In order to prevent others from getting potential food poisoning from eating this misinformed spoiled garbage. You should be ashamed...