Hitosaji — Restaurant in Kyoto

Chose to dine here because they accept reservation. But the restaurant was shabby and the service crews were not professional. We were served appetizer (without asking for it) and being charged over 2000yen for it. When we clarified during payment, the crew smirked on us and said compulsory chargeable appetizer is a Japanese culture and there is no need to get our consent beforehand or even put the notice and price in menu. This just suggests to us that they can charge us anyhow. We respect the Japanese culture, but certainly do not concur to the way the crew handled the matter. I will say this restaurant is not...

Group of 7. We agreed, probably one of the best meals we have had! We got a couple salads, clam, a couple bowls of rice with eggs, 2 rounds of drinks, and many sushi for all. Amazing value! Delicious sauces as well! We were able to order from phone app as needed and they came by to check on us too....

Great experience! Recommend it if you are looking for something traditional and cosy at the same time. The personnel was great! Even if we struggled a bit to understand each other (due to language barrier), they still managed to give the best service possible! They were really...