Hanagatami — Restaurant in Osaka

The quality of this restaurants food did not match the price tag at all. Given its at ritz we knew it was gonna be pricey the problem is not the price but the quality. It was so bad the we did not finish our food. We were put in a corner of the restaurant in the back, when asked to be moved or seated at the sushi bar the waitress told us no. Then 3 men came to eat seated behind us they said they didn’t realize this was a set menu and wanted to order Al a carte and the waitress said no they can’t order Al la carte so they were gonna go to Italian restaurant but somehow now they got seats at the sushi bar but we were denied… they came after us too.. fyi there were an open seating at the bar it was completely empty anyways we asked for the bill and was just gonna pay it and leave and we did pay and when the waitress was cleaning up our table she asked if we were full cause we barely ate and we told her no we’re no the fish tasted not fresh and was super chewy. She was like ok I’ll let the chef know but we can’t do anything about it but do u want free dessert we said no it’s ok we just gonna leave. While she was walking us out she’s like I’m sorry about the sushi but do you usually eat sushi? We said of course we do we eat a lot of sushi but paying 200 each person for 12 pieces of fish that is not fresh and not eatable the quality of the price and fish isn’t matching up. U would think somewhere known as the ritz their sushi quality would be up to par especially in Osaka japan but that was not it. Also one person in our group of 3 forced himself to eat it hoping the next piece was gonna get better…. It never did. 2 plates of the sushi was...

My husband and I visited their teppan counter for lunch and was served by Isaac & chef Hidetsugu Kaneno.

The food was great, fresh & portion is just nice. Definitely recommending the garlic fried rice & foie gras which we enjoyed very much.

It was a great experience where Isaac is always around whenever we have any query and Chef is super friendly and never fails to share his passion for the food served.

The atmosphere at the teppan area was great and spacious. For the desserts we were moved to the outside dining area which is quiet and private.

A great thank you to Isaac and chef Hidetsugu for making our Osaka trip more memorable and we will definitely recommend and return for dining whenever...

I have been to 8 different Michelin Star restaurants, all one-star except one was two-star — And I can say for certain this is the worst Michelin Star restaurant I have ever had.

The food has absolutely no flavor, I have eaten better tuna in Nishiki Market. I was very underwhelmed. The only dishes I enjoyed were the sea urchin and persimmons dessert.

If you are a westerner like me, I highly recommend avoiding this establishment.

I think the only reason this has a michelin star is because it is in the...